Rated 4.4 out of 5 by 369
Rated 5.0 out of 5.0 by Evie61 Great place to stay.
We were very pleased with the Hotel and accommodations. Staff was very courteous, quick check-in, nice variety for breakfast and everything was very clean and welcoming. Thanks again for a great stay.
July 31, 2015
Rated 5.0 out of 5.0 by Tatamygirl Friendly checkin staff
I did not get her name but the front desk person at check in was exceptional. She was most helpful. I was struggling to get my wheelchair out of my van. She called maintenance and the man Chris assisted me. I usually do not require assistance. She saw I was having a problem and immediately got me assistance.
Because of her I returned 3 days later, even though the location was not as convenient for my second stay.
July 30, 2015
Rated 5.0 out of 5.0 by Sunshine1123 Great room for the price
We were hiking the AT and came upon this hotel for the night. It was so comfortable and extremely nice we wanted to stay another night, but it was booked for the weekend.
July 29, 2015
Rated 3.0 out of 5.0 by Rpjl No hot water
Pool had dirty/wet towels everywhere. Hot tub was not working properly. No hot water to take showers with in morning.
July 29, 2015
Rated 4.0 out of 5.0 by papillon12 Great service
Stayed just the one night in May while in the US and used the hotel as a base to drive the Skyline Drive the following day. Comfortable quiet hotel and 10/10 for Aliona from the Ukraine on reception who was extremely pleasant and very helpful despite the rain....but the day after was unbroken sunshine, a glorious day and to top it off and we even saw a bear in Shenandoah Park.
July 28, 2015
Rated 5.0 out of 5.0 by Suzie&Cody Very nice accommodations
Overall the experience was very god. We may make this an annual occurrence.
July 27, 2015
Rated 5.0 out of 5.0 by Old Marine Grunt Excellent service, extra clean rooms
Landed at this motel on a last minute arrangement. Was pleasantly surprised with ALL of the staff, and the desk clerk went way beyond normal to see we got our room, and made sure I presented my ID for military discount, which I hadn't been expecting!
We enjoyed the pool and whirlpool, and had absolutely no complaints over our 2 day stay.
The only thing I believe could be considered off kilter, was that the bathroom exhaust fan did not work. Unfortunately, I did not report it to the desk.
Thanks for a great stay, Holiday Inn, you will surely see us again, and have joined the club!
July 23, 2015
Rated 2.0 out of 5.0 by number7208534 Poor start to an OK stay
Th hotel itself is OK. But on arrival at 4:15 PM I was told our room was not ready. The front desk assistant, while very pleasant was clearly overwhelmed, and had no help from any other staff despite a line of people waiting to find out they couldn't check in. I waited about 20 minutes just to find out I had to come back later. There was no effort to compensate in any way.
July 22, 2015