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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 406 reviews
94%
Recommend This Property

Ratings Breakdown

406reviews

  • 5 Stars
    304
  • 4 Stars
    70
  • 3 Stars
    16
  • 2 Stars
    12
  • 1 Stars
    4

Once of the nicest Holiday Inn Express hotels in our travels!

By

June 26, 2017

Relatively new property, immaculate, safe neighborhood near to many stores and restaurants. Quick access to downtown. Great staff. Really have no negatives!

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Good hotel for the area

By

June 26, 2017

I visited Webster for business and stayed in this hotel for thee days. The hotel is convenient located next to the highway and is closed to a plaza. Overall, it is a good hotel for business as well as leisure.

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Great night of sleep

By

June 24, 2017

Was a very clean room and larger suite than most. Staff was super nice and great breakfast staff. Would recommend to all rewards members

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Great overnight stay

By

June 21, 2017

The staff was friendly. They accommodated our late check out. The suite was huge and had tons of room for a family of 5. Highly recommend.

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Stay at the awesome Holiday Inn in Webster, NY!!

By

June 21, 2017

Staying in Webster to visit my Mother, and still get work done has never been easier - staying at the Holiday Inn Express on Holt road was a complete success. The staff are delightfully attentive and quick to make things happen, like getting you where you need to go on the shuttle. The facility is refreshingly new-looking and the linens are very cnmforting and comfortable!
Although on the third floor in order to be facing the Ponds, there was no discernible noise from the upper floor. The only noise I ever heard was transient noise from the hallway. I know the hotel was full, from comments overheard in the lobby, but I never got that sense -- even using the pool seemed almost private!
Many gold stars for this place -- I will return!!

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Very Comfortable

By

June 15, 2017

club

Room was clean, and comfortable. Staff is friendly. Would stay here again. Loved that so many shops and restaurants are so close by.

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6-06

By

June 12, 2017

Like the hotel
Not a fan of the beds
Not sure why i have to write a word review this could tuen most people off to doing these surveys

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Great Hotel

By

June 11, 2017

Hotel and hotel staff were excellent. Will stay there again!

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Loved this Hotel

By

June 01, 2017

club

The Holiday Inn Express was a great place to stay. The staff was excellent and friendly! Rooms, lobby and overall hotel were very clean. The fitness center is one of the nicest we've seen in a hotel. The breakfast was excellent!!

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Convenient location

By

May 30, 2017

club

Great pool area and very nice breakfast selection will book again when ever back in the Rochester area

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Confortable bed, nice staff.

By

May 30, 2017

club

I had a nice time, really nice staff, good breakfast, was not really able to experience most of the extras on the facilities

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Comfortable place to stay

By

May 28, 2017

club

Clean room and bathroom. Very nice experience. Need to get better the breakfast.

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