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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 394 reviews
94%
Recommend This Property

Ratings Breakdown

394reviews

  • 5 Stars
    294
  • 4 Stars
    68
  • 3 Stars
    16
  • 2 Stars
    12
  • 1 Stars
    4

Great staff

By

May 18, 2017

Staff was welcoming and helped when ever asked and made my stay comfortable and enjoyable

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It so hot

By

May 17, 2017

Not happy with the overall experience from booking to staying. I will be looking else were when staying at a hotel. When we have booked a block of rooms to be with th group we are going with, and get put on 4 different floors, what is the point of booking together. The phone staff was rude and abrupt.

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Great service, fantastic amenities

By

May 17, 2017

Service was quick the whole time we stayed and very courteous. We had a small issue with our room keys, but it was quickly and easily fixed.

The pool and breakfast were fantastic.

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breakfast

By

May 15, 2017

platinumelite

I have stayed at this hotel many times in the past and the food was always decent. This past week the food was poor. The eggs appeared to be overcooked. Two mornings the meat was missing in the trays and the lady that I have seen for a few years was standing in the room and didn't seem aware the meat was empty. I mentioned it to her and she told me there was bacon there and I had to show her there wasn't.

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mrs.

By

May 15, 2017

club

Staff is great, pool is always a plus with the kids. Breakfast is great, love the area. Will be back again.

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Great people and room!

By

May 10, 2017

club

Check in was pleasant and I was greeted as a member which was nice. Loved the bed and pillows, had a great nights sleep. Breakfast was far better than expected, great selection and it went till 10am. Asked about the pillows and was able to buy two new ones upon checkout - very cool! Exceeded all expectations.

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Gramma and Grandson Get away

By

May 05, 2017

We had a great time on a rainy weekend!
The only issues were the hot tub didn't
work by the pool.
The Waffle Machine was out of order too
(My Grandsons favorite)
and the ice machine was broken.

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Always a pleasure!

By

May 04, 2017

club

We are always treated well at Holiday Inn Express, and this location was no different. Love knowing what to expect in terms of service and accommodation! Would definitely visit again!

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Worth the Stay

By

April 19, 2017

I stayed at this facility and enjoyed the staff and stay. When I needed anything I was able to procure it quickly and without issue. Rooms were clean and comfortable. Will be staying here during my trips to the Webster area each time

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A Experience

By

April 17, 2017

Super friendly Staff.
I was very happy staying at the hotel

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Papa's Visit

By

April 14, 2017

club

Had a very nice visit with friends and family! Recommend for anyone to stay there. Very reasonable and clean!

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Very new HI Express.

By

April 10, 2017

Friendly staff, good breakfast, large, clean rooms

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