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Rated 4.3 out of 5 by 231 reviewers.
Rated 5.0 out of 5.0 by Great Service, Good Food, Comfortable bed. Its just a great place to stay, I just wish they took Military Discount that's it, Had a great time I even bought four pillows they were so good. Thanks again. July 30, 2015
Rated 4.0 out of 5.0 by Our Stay We came to visit some friends in PA and we stayed at the Holiday Inn Express and Suites in West Chester. We enjoyed our stay and had no problems at all. We felt safe inside the hotel, as well as outside. The hotel was clean and the staff was very nice. We were there for 4 days and although they had a variety of breakfast items, we got bored with them, but it was free. I would highly reccomend anyone to stay here and if we ever return to PA, we will book our stay here. July 30, 2015
Rated 5.0 out of 5.0 by Nice staff, clean rooms, convenient We had a very comfortable stay here and the hotel is convenient to the Brandywine Valley sites and West Chester University. The Hotel staff was friendly and helpful. July 30, 2015
Rated 5.0 out of 5.0 Great Value, Clean and Comfortable We had an enjoyable stay at the hotel. The room was clean and comfortable. I would have liked it a little darker - I am not a good sleeper and like pitch black for sleeping which is unrealistic at a hotel. The only problem we had was that the sound on QVC was not working and since we came to West Chester to go to QVC it would have been nice to be able to watch and LISTEN to the channel. Also, many of the cable channels did not work. Supposedly there was a problem and they were waiting for service. I highly recommend this hotel!! July 29, 2015
Rated 5.0 out of 5.0 by Most pleasant stay in a hotel in 40+ years I am 58, my husband is 68. We both feel that our stay in this hotel was the most pleasant we have ever had. We only had two days in the area, and we crammed a lot of activity in those two days. Normally we would be "frazzled" by the pace, but instead we were relaxed and we felt like we were on vacation. We can only attribute this serenity to this Holiday Inn. All the personnel were extremely pleasant and out reaching. The room was perfect - nothing out of place, no hastily cemented tile in the bathroom, spots on the rugs or frayed furniture. Bathroom was very clean, shower was great. The bathroom even had a working fan, which is something we hadn't seen in the last 10 hotel stays. (The mirror did not fog up so my husband could shave). The beds were like big firm pillows and the actual pillows were marked "firm" and "soft"! Breakfast was fantastic. Sausage gravy, biscuts, bagels, omelets, sausage links, toast, coffee, juices, milk, even a "pancake machine" (which made perfect pancakes), If we are ever traveling in this area again, we will go out of our way to stay here! Thanks Staff! July 25, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Overall good experience at this hotel and very convenient for me. July 25, 2015
Rated 5.0 out of 5.0 by Great hotel for the price point This is a great hotel for the price point. The bed and pillows are comfortable, the room was clean and the staff is ALWAYS very friendly and helpful. I always stay at this hotel when I am in the West Chester area. July 22, 2015
Rated 5.0 out of 5.0 by Excellent for the price I paid My stay was very good. Excellent room for the price. Love love the business center. the one blip was that my room key demagnetized and I had to get it fixed at least 5 times. This place is 5-10 minutes away from everything you need and the movies... July 22, 2015
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