Rated 4.2 out of 5 by 298
Rated 2.0 out of 5.0 by 66Fred This property is not recommended for a variety of reasons
The brochure for this hotel claims that it is a "Newly constructed building including all new amenities." However, this does not appear to be true; this hotel is not new. Both the inside and outside are tired, and need a major rehab. Further, the room offered did not have a microwave or mini-fridge--the first time at all the HI Express locations that I have stayed at over the years. Not offered a Spire upgrade at check-in, but when I inquired at the front desk about needing a fridge, was told only suites had them, but one could be moved into my room. I then asked for an upgrade, and was given one. While an interior rehab seems to be underway, the room eventually stayed in had already been refreshed. It was not up to HI Express Standards, especially the bathroom. The front desk clerk was not very professional--she left her post unattended to stand out front and smoke, and smelled like cigarette smoke in a non-smoking facility. The breakfast bar was poor--both from a quality and lack of selections standpoint. Final billing was not at agrred-to rate, and had to be adjusted.
June 21, 2016
Rated 5.0 out of 5.0 by abcdefg2016 polite and accomodating
very accommodating, stay here often. close to business work.
June 16, 2016
Rated 5.0 out of 5.0 by SandyM29 Great hotel, Great area
The hotel is clean and the staff is very professional and friendly. It is in a perfect area in the Catskill Mountains as well. I would highly recommend staying here and will definitely do so when I return to the area.
June 13, 2016
Rated 5.0 out of 5.0 by franscene great stay
our wedding weekend accommodations worked out great...the pool was a plus for the kids. We were able to have rooms close together and the hotel location was ideal. Really perfect.
June 1, 2016
Rated 4.0 out of 5.0 by rich95m uncomfortable bed
Only got about 2 hours sleep due to a hard and lumpy mattress and pillow, Everything else about the hotel was great.
May 31, 2016
Rated 5.0 out of 5.0 by HelpAnimals Excellent
Fantastic staff; clean and comfortable room, peaceful hotel, great swimming pool. Good price and great night's sleep. My only complaint - when we took our small bag of cans, etc. to the front desk to ask where we should put our recyclables they didn't have recycling. Distressing in this day and age.
May 27, 2016
Rated 5.0 out of 5.0 by thevoice13 Slow down and relax at the Holiday Inn Express
It's reassuring to know that after all these years; Holiday Inn is still as reliable as ever. With a swimming pool, Fitness Center, Business Center and a delicious breakfast; this conveniently located Holiday Inn Express was a treat for the night. Large, up to date rooms and free Wi-Fi kept the kids happy. Comfortable beds and a good nights sleep kept the adults happy.
May 25, 2016
Rated 3.0 out of 5.0 by MK0606 It needs some work but acceptable
I travel for business. The place is pretty average given the fact that the other choices are not that good. The staff are great and very helpful but the place needs some updating. The bath towels will need to be replaces the have seen better days, the Lenin the same. An update on the breakfast with a little more choices and not the same thing all the time. Specially if you stay there for long periods of time. If a decent hotel open as a competitor probably the hotel will loose customers
May 17, 2016