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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.9

based on 899 reviews
99%
Recommend This Property

Ratings Breakdown

899reviews

  • 5 Stars
    854
  • 4 Stars
    35
  • 3 Stars
    6
  • 2 Stars
    2
  • 1 Stars
    2

excellent stay

By

October 17, 2017

my wife and i have stayed twice at this hotel and both times the staff and the room have been fantastic!
my wife has a cleaning business and the cleanliness of a hotel she can pick up on with in minutes of coming into it.
she was extremely impressed with the room and the hotel .
the staff -from the lady who checked us in( i think jenny- she was in training) who was excellent- to the housekeeping team and the team that sets up the breakfast were all pleasant, upbeat and made feel you totally at home.
we will stay here again and i have recommended this hotel to multiple people and will continue to-
of all the holiday inns and express's and all the other IHG properties we have stayed at- this is the best one!

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BEST HOTEL EVER!

By

October 16, 2017

I stay in hotels a minimum of 3-4 days per month. I almost always stay at one of the major quality hotel chains. My stays at Holiday Inns have been the least frequent. This property is, hands down, the best hotel room I have ever had!!! I cannot say enough good things!!! This property is EXCEPTIONAL! I did not want to leave the room - it was so well-appointed, well-designed, and luxurious. WELL DONE!

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Comfortable

By

October 16, 2017

club

I was highly disappointed that I didn’t get to eat the biscuits and gravy they should offer that more, me and my 7 co-workers were very disappointed. But other than that, GREAT STAY! highly recommend

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Great hotel

By

October 15, 2017

Staff here are super friendly and knowledgeable. They have great interpersonal communication skills. Their training really shows. Great value

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Clean Room and Full Breakfast Buffet

By

October 12, 2017

We enjoyed our stay at Holiday Inn Express -
Sharon-Hermitage!
The staff was friendly, room was clean, temperature
in room was comfortable. Enjoyed the delicious breakfast buffet. Would recommend to everyone!

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Great Stay!

By

October 11, 2017

Everything was great and everyone was very nice!! Comfortable bed and pillow options, easy check in and out, awesome amenities including nice patio area outside with 3 hole mini golf course. Breakfast had eggs, meat, breads, pancakes, chobani yogurts, juices, cereals, coffee, etc...very pleased.

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Great stay

By

October 11, 2017

club

We stayed here for a reunion and loved everything. Staff was friendly and professional, room was clean, comfortable and with great amenities. Love having a Keurig! Plenty of food for breakfast. And the popcorn in the afternoon and cookies at night were such a treat!

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No other place to stay but Holiday Inn Express

By

October 10, 2017

If you want comfort, courtesy and just an overall pleasant stay this is the place to stay. My mom is very fussy and will stay nowhere else.

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A Must Place To Stay In This Area

By

October 09, 2017

We have stayed at this hotel for four years on our way to and from Pennsylvania to Michigan.
It is the cleanest,most friendly,helpful and accomdating place we have ever stayed.
They take the utmost care of the building and furnishings and the extra ammenities besides the usual make it a most comfortable and caring atmosphere.
The staff has always been helpful in whatever request or question you may have. Any issue is resolved right away and to our satisfaction with a friendy attitude.
I can't say enough nice things about this hotel and I have a critical eye.

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Staff

By

October 08, 2017

The staff was awesome!!...especially Selena..but everyone great!!..I only have 1 complaint. i stayed on the first level ..i could hear people running upstairs...and heard someone snoring next room over...if i could have turned the fan up louder i would have been able to sleep better..other than that ...Awesome experience. !!! ...Is there any way you can make the fans run louder!!This would have helped me sleep so much better!!...I think everything else was awesome. I would stay here again.

Thank you so much!!

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Great service

By

October 05, 2017

club

Clean hotel with friendly people will return for other stays Keep up the good work

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Love it here.

By

October 04, 2017

Always enjoy our stay at this hotel and recommend it to our friends when traveling thru.

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