Rated 4.0 out of 5 by 183
Rated 5.0 out of 5.0 by philtart Clean, spacious room. Great breakfast.
Enjoyed our stay. Alissa, the person who checked us in, was courteous and helpful.
May 29, 2015
Rated 4.0 out of 5.0 by wolverinepaddy Jacob the buckeye intern!
Nice place, great service, good courteous staff, alyssa and jacob. Will be sure to stay there if I manage to get lost in that part of the country!
May 27, 2015
Rated 4.0 out of 5.0 by Howard54254 Charges
I was charged a pet fee and had no pet.. I spoke to the front desk they assured me it would be taken off or refund but neither has happen thus far.. I stay at this hotel twice a year and its nice other than the charge for the pet..
May 23, 2015
Rated 2.0 out of 5.0 by Donna Dee Just A Marginal HIE
We stayed two nights in this property. The first room we were in was shabby, no water pressure and had a broken hair dryer. We asked to be moved to a renovated room and was told it would be taken care of. We went out for the day and returned in the early evening, when we asked for our new room number the lady working the counter just looked at me like I had two heads. So of course I explained to her the situation and described the (employee) gentleman that told us we would have a different room upon our return later in the day. Eventually, we were moved. The second room was a huge improvement.
Breakfast was sub-basic and the lady working the breakfast was not a happy camper I think I annoyed her when I told her the garbage cans were over flowing and I have no place to discard my used styrofoam plates. There was one young lady working the counter that was somewhat helpful or at least sympathetic when we were explaining why we wanted a renovated room. To sum up the experience at this property would be... NO ONE here puts any effort into their job - and it shows.
May 13, 2015
Rated 4.0 out of 5.0 by SinclairTheOne Good location and service
During a recent stay in West Mifflin, we did have a recently remodeled room/bathroom which was very nice.
They were having some problems with their cleaning of rooms as we arrived at 3:45 (for a 3:00 check-in) and the room was not yet ready. The staff was quick to shuffle us with a different reservation that had not yet arrived and all was good.
Only negatives to the room was 2 used towels left hanging on the back of the bathroom door after room cleaning (I understand how they could have been missed) and the A/C which we had set fairly low since it was 90 that day, not coming on in the middle of the night and we woke up from the heat in the room.
Overall, though, a good stay and one I'd do again.
May 13, 2015
Rated 5.0 out of 5.0 by RCO Traveler Great Visit and Comfort
Alyssa took the time to quickly get me checked in and orientated. The room was newly renovated and the WiFi worked well.
May 3, 2015
Rated 5.0 out of 5.0 by TanjaJean Great Stay
We had a wonderful stay...they are renovating and the rooms are beautiful. The mini suite was huge! Would stay there again no problem.
April 27, 2015
Rated 4.0 out of 5.0 by unsatisfiedtoo great stay
new remodeled room.. very friendly staff.. nice breakfast area
April 22, 2015