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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4

based on 591 reviews
76%
Recommend This Property

Ratings Breakdown

591reviews

  • 5 Stars
    329
  • 4 Stars
    97
  • 3 Stars
    57
  • 2 Stars
    56
  • 1 Stars
    52

Chrissie at the front desk is the best!

By

January 20, 2018

club

My friend and I chose to stay in West Monroe because of weather conditions. We had just left the hospital where my friend had had outpatient surgery. Even though I usually like to be on an upper floor, Chrissie saw that my friend was on crutches and put us on the ground floor. It was evening and we had not eaten supper yet. Chrissie gave us many phone numbers of area restaurants that might deliver food to the hotel. She also assisted my friend when she had trouble opening the door while on crutches. Chrissie went above and beyond with her customer service. Our stay was pleasant and restful. The breakfast was great, the beds were so comfortable, and the wifi was good.

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