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Rated 4.8 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Probably the best Holiday Inn Express I've stayed at As mentioned in the title , this is probably the best Holiday Inn Express I've stayed at. The staff was very welcoming (including a thank you note) and my room was very clean. The ample bathroom toiletries were appreciated. As a severe allergy sufferer, I really appreciate finding hotels with a no pet policy. I hope I get to pass this way again. March 29, 2015
Rated 5.0 out of 5.0 by Great bed and bathroom amenities I have always thought that HI Express allows their existing properties to become more dated than most of their equivalent competitors. The hotel chain I frequent most often has their act together in their rewards program with easier to achieve hurdle rates. In business travel, points programs mean a lot, and with inflated rates and hard-to-attain-anything rewards program, I don't stay at HI Express very often. I think HI Express is basing their room rates on the famous namesake and sometimes allows this logic to override common sense, like updating, IMO. March 28, 2015
Rated 5.0 out of 5.0 by Great place to stay in West Plains I come here quite often, and I am always happy with the staff, room, and experience here! Definitely the only place I would stay in West Plains! March 27, 2015
Rated 4.0 out of 5.0 by Overnight on trip to Florida Hotel was very nice, clean and well located. Cost per night was a bit higher than we preferred, but it was the only vacant hotel in town the night we stopped. The cost was about $30 higher than we normally look to pay. No complaints at all on the hotel. It was nice, but pricy. March 9, 2015
Rated 4.0 out of 5.0 by Business traveler the hotel was better than expected for such a small rural area. The bed was too firm for my liking but others may prefer a firm bed. As a smoker, I do not like to have to smoke in front of the hotel but did not feel safe at the side door (through no fault of the hotel). Also the ash tray was hidden around the corner and there were numerous cigarette butts on the ground. No microwave in the room was inconvenient. February 27, 2015
Rated 4.0 out of 5.0 by Nice place to stay Have stayed at this HI Express numerous times over the past 15 years. Quality of service and amenities has always been consistent. Room charge is high base upon what you get. February 26, 2015
Rated 5.0 out of 5.0 by Great staff and hotel These people make you feel very welcome even when they do not know you. Very professional, informative, courteous and friendly February 23, 2015
Rated 5.0 out of 5.0 by Great place to stay in West Plains Too bad these guys do not own and operate the one in McPherson KS. February 22, 2015
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