Rated 4.8 out of 5 by 234
Rated 5.0 out of 5.0 by Larry1954 Made me feel welcomed
I stay at a lot of Holiday Inns. The staff at West Plains go out of their way to make you feel welcomed. Although it was a form note, as I prepared to leave the next morning I found a thank you note that had been slid under my door. Nice touch.
January 21, 2016
Rated 5.0 out of 5.0 by WLW1 West Plains stay
Clean and comfortable. Staff was very courteous. Got a good nights rest while on the road. Common areas were welcoming and the breakfast fresh and hot. Good stay.
January 10, 2016
Rated 5.0 out of 5.0 by ellijayjoy GREAT SERVICE
The staff was very professional and answered every question. The only downside was no elevator. It isn't easy at our age to carry suitcases up and down stairs. I do understand the new location will have an elevator and that will be much nicer for the older guests. The breakfast staff kept the food well supplied and neat. My husband enjoyed the hot, fresh coffee. It was a pleasant stay for a sad occasion.
January 7, 2016
Rated 5.0 out of 5.0 by supcat HIE West Plains, MO
This is a great hotel and is managed by someone who knows what counts in the hotel business. All of the staff we interacted with were courteous and polite and were attentive to our needs. My wife left a pillow in our room and on our way back thru West Plains we were able to retrieve the pillow. I would say that makes this staff one of the best that they were able to keep the pillow and provide it back at a later date. Some hotel experiences I have had have not been this good.
January 7, 2016
Rated 5.0 out of 5.0 by Oukeno Clean, comfortable, and friendly
Very nice place to spend the night. Staff is ready to help and always avaoilable.
January 5, 2016
Rated 4.0 out of 5.0 by ConsultantGuy Old Faithful in West Plains, MO
I have stayed at the Holiday Inn Express West Plains at least eight times in the last four months. While the building is older (there's no elevator to 2nd floor#, the ownership and staff have worked hard to keep the property clean and comfortable. This hotel was recommended to me for my first trip, and since then I have had no reason to book anywhere else in town.
The internet access is reliable. I have not used the pool, but many guests do. There is no fitness room, but the front-desk can refer you to a nearby gym that #I think) will let you workout for about $5.
Breakfast is what you expect - comparable to other hotels in this class. The fruit is always fresh, the coffee is always hot, and the service is friendly.
They are building a new Holiday Inn Express close to the town's Wal-Mart. It's scheduled to open in Fall of 2016.
January 4, 2016
Rated 5.0 out of 5.0 by PappaD1969 A Great Stay!
My Daughter had a basketball game about an hour and a half away from our home. So I decided to get a room at the Holiday Inn in West Plains. We were able to create some personal family time before the craziness of the Christmas Week rush. The H. I. In West Plains was fantastic. We swam in the pool, relaxed in the hot tub, and played board games. A great relaxing stay. The staff were professional and friendly. The hotel was spotless. The staff had a family quality about them that was very comforting. The room and bed were very clean and comfortable. Water pressure in the shower was excellent and the breakfast in the morning was good. I stay exclusively at Holiday Inns when I travel. I have not had a bad experience at any of our stays. But this one was probably my most favorite experience. Will definitely stay at The Holiday Inn in West Plains again.
December 25, 2015
Rated 5.0 out of 5.0 by car1855 travel
As stated, was good. Do not need to repeat what has already been stated.
December 25, 2015