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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 249 reviews
88%
Recommend This Property

Ratings Breakdown

249reviews

  • 5 Stars
    150
  • 4 Stars
    58
  • 3 Stars
    20
  • 2 Stars
    14
  • 1 Stars
    7

holy cow those stairs

By

August 13, 2017

Very nice, very clean hotel. Not exactly in the best part of town, so you will not want to walk around the area after dark for dinner/drinks (good advice for ANY part of West Sac). But the hotel grounds and building itself was safe and secure, and I would not hesitate to stay there again, even if with my family.

But those STAIRS! I have never before seen stairs as nicely padded as those. I was tempted to spend one of my nights sleeping on the stairs, just to see if they were even comfier than the brand new bed.

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More than a decent nights sleep

By

August 08, 2017

The attention given by both the front desk staff and the morning breakfast staff was as good as you would want.
All had friendly smiles and suggestions if asked

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HIE - West Sacramento

By

August 07, 2017

platinumelite

Very good hotel... location was ok. Good all you can eat sushi place down the street. Friendly staff.

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Exceeded Expectation

By

August 02, 2017

club

From checking in to checking out, my husband and I did find it easy with friendly staff at the front desk helping and making our stay comfortable and trouble-free.

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Comfortable bed, clean bathroom, and pleasant staff

By

July 27, 2017

club

Check in was quick and easy. Happy to see free parking in basement, out or the sun. Older but reconditioned hotel was quite clean and appears well kept.
Breakfast area small but clean and well stocked for it's size and offering scrambled eggs, several types of meat,
cereals, breads and bagels. Pancake machine is a new type and WORKS.
Nice bedding; comfortable and clean. Air conditioning is newer type and is quiet and easily set.
Their pool is a hot tub. It is quite large for a hot tub and handicap accessible.

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Great service, comfortable bed and clean space!

By

July 25, 2017

club

The staff were incredibly welcoming and attentive; the bed was amazingly comfortable and the services (breakfast, coffee, internet, fitness room, towels, cleaning) were ample.

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Excellent staff

By

July 24, 2017

club

Excellent customer service, comfy bed, clean room didn't realize it was located in an industrial area. Nice hotel though!

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One night

By

July 24, 2017

platinumelite

Quiet small place. Hot tub was not appealing. Friendly staff.

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Convenient location and good breakfast

By

July 23, 2017

club

Convenient location to where I was doing business and started off the day with a filling breakfast

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Alberca

By

July 14, 2017

Las empleadas de limpieza y de la oficina muy bien lo más malo de todo mi estadía fue q no tenían alberca

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When is West Sacramento

By

July 12, 2017

Typical Holiday Inn with a cut above. Staff is friendly. Gave us bottles of water. They make homemade cookies at 5:00pm. Clean rooms, Close to restaurants and shopping and freeways

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Great nights rest!

By

July 12, 2017

platinumelite

On a saturday with unbelievable traffic from the SF bay area it was nice to be able to get in the room and enjoy the quiet and relaxing atmosphere at this property. Thanks for a wonderful evening.

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