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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 721 reviews
91%
Recommend This Property

Ratings Breakdown

721reviews

  • 5 Stars
    469
  • 4 Stars
    158
  • 3 Stars
    47
  • 2 Stars
    28
  • 1 Stars
    19

Not as good as standard

By

October 16, 2017

Many issues. Hotel needs renovation. It's a little old so many things did not operate as expected.

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Best breakfast.

By

October 16, 2017

Our stay was wonderful. The room was nicely appointed. Beds were comfortable and breakfast offerings were awesome!

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Can't be beat

By

October 13, 2017

club

Value for the cost can't be beat. Huge guest room. Breakfast has lots of selection, and the best cinnamon buns around!

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Excellent ,friendly service and a very comfortable, homey room.

By

October 13, 2017

club

Everything and EVERYONE was AWESOME :) our stay could not have been any better We would ABSOLUTELY stay again :)

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Comfortable bed and great service

By

October 11, 2017

club

My wife and I have stayed in other Holiday Express Inns in the past on our travels to and from Florida and have found them to be a great place to stay.

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Not as nice as others we have stayed in.

By

October 11, 2017

Evening Front desk staff was not friendly at all. Housekeeping was nice.

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Very nice

By

October 08, 2017

club

The girl at the front when we arrived was very attentive and helpful. I would return here.

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Comfortable room

By

October 08, 2017

club

Bed was very nice. Room was clean. Window coverings allowed street light to come in and could hear other guests in the hallway easily. The shower did not drain. Amenities were nice. Staff was very accommodating.

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Front desk helpful

By

October 08, 2017

club

He helped refer to local spa and provided information for me to contact them

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Great last minute stay.

By

October 05, 2017

platinumelite

Great location, Great staff,
The pool was closed for repairs,that was a let down.
We found the location was great and very convenient to Colonial Williamsburg as well as great restaurants and shopping along Richmond Road.

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Super comfy beds

By

October 04, 2017

The room was comfortable and the bed and pillows were awesome, but don't plan on using the business center cause it's a joke. Also the pool pump was broken and the pool was closed. But the location was perfect and the room was super comfy!

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Great breakfast

By

October 03, 2017

club

THe breakfast had all te foods that you expect from a Holiday Inn Express. THe staff kept the food supplied and fresh

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