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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 364 reviews
96%
Recommend This Property

Ratings Breakdown

364reviews

  • 5 Stars
    281
  • 4 Stars
    55
  • 3 Stars
    14
  • 2 Stars
    5
  • 1 Stars
    9

Good A/C and confortable bed

By

June 28, 2017

club

This is my preferred place to stay when visiting Willows / Thunderhill Raceway

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Cozy, clean, cool Holiday Inn Express

By

June 26, 2017

club

Rooms were clean and comfortable for a family of three. Spent 3 days and enjoyed the pool and spa. Close to shopping and restaurants. Cookies at the lobby for the kids and a good breakfast in the morning. Would definitely stay here again!

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Comfortable bed

By

June 22, 2017

club

This hotel is located in just the right stop to give us a nice break in our travels from central California to Oregon.

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Wonderful stay!

By

June 20, 2017

The rooms were clean, smelled nice, and had comfortable beds. Lush towels and nice large bathroom. Will definitely stay again!

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Good place to stay at for Thunderhill

By

June 14, 2017

club

I used this hotel twice now for lodging while I went to Thunderhill Raceway which is 10 minutes away from this hotel. It works out nicely since they provide breakfast early in the morning before heading out to the track. It might be the best hotel to stay at in Willows.

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Clean and quiet room

By

June 14, 2017

Have stayed at this hotel several times and enjoy the clean rooms and warm breakfast. Compares well to others in the area for just a little more money.

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Great staff

By

June 09, 2017

club

Maria J was amazing - great example of stellar customer service in hospitality.

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Great service

By

May 31, 2017

club

I loved my stay. I was greeted quickly and with smiles by the staff. One staff member in particular, whose name is Elena, was awesome. She was very nice and sweet. She told me where everything was, and did so with a smile. She made me feel right at home. She also helped me with a few minor issues in my room, and she was very courteous, professional, and resolved my issues quickly. My stay for the night was great, but Elena is who really put it over the top for me.

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Gteat HIE

By

May 25, 2017

club

Just loved it, i will stay here and any other HIE anytime anywhere

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Overall Fine experience

By

May 22, 2017

platinumelite

Nothing negative to report. Fine experience as always.

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Willows

By

May 20, 2017

Average freeway holiday inn. It was clean however when redeeming points at this property the rate is high compared to other properties.

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Excellent staff

By

May 18, 2017

club

Hotel staff were very considerate and friendly. They were able to switch rooms the night before, and also provide a crib with 1 night's notice. The service staff also picked up my baby's jacket that i had dropped and returned it to me!

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