Rated 4.5 out of 5 by 558
Rated 5.0 out of 5.0 by Verified Reviewer Attentive and accommodating staff
We had a problem connecting to the internet in our room, but the issue was resolved in a timely manner with the perseverance and follow-through of the front desk staff.
April 26, 2016
Rated 5.0 out of 5.0 by edwinIII Quick overnight stay
I was in the Wilmington area for a one day business trip and need a room for one night. I arrived late and it was nice to walk into a clean and quiet location. The front desk staff was nice and welling to help. The comfort and cleanliness of the rooms made it easy to get a good nights rest before my busy work day.
April 23, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Holiday Inn express Wilmington, NC
next trip to Wilmington, I will place this hotel on the top two to choose from.
April 23, 2016
Rated 5.0 out of 5.0 by Deb TI Great Place !!
This was my second stay at Holiday Inn Express/Wilmington-University Ctr within the last 6 months. Very nice facility. Comfortable rooms/accommodations. Breakfast-very good.
Staff were totally awesome, from the time I made reservations until check out. Great location.
April 20, 2016
Rated 3.0 out of 5.0 by Chuck490 Better places in Wilmington for the price
OK stay- bathroom could have be cleaner.
Room is a bit dated. I tried this HI Express as it was close to the college. I will probably stay somewhere else when i am in town.
April 18, 2016
Rated 5.0 out of 5.0 by Work52 Great Hotel
Stayed many times over the years. Very Friendly Staff and enjoyable stay.
April 17, 2016
Rated 5.0 out of 5.0 by rxc23 Good Location
Good location. Close to many restaurants. Not far from beach. WiFi was poor, but that seems to be the norm of hotels in the US.
April 16, 2016
Rated 2.0 out of 5.0 by WorldAdvisor Problems 4 out of 5 days
Day 1: checked in, toilet was stopped up (experience at this hotel forces me to check toilet function when I arrive); only 3 clothes hangers in closet; no alarm clock in room. Notified front desk who was very helpful.
Day 2: bed not made! Bathroom trash not emptied! Did not replace bath floor towel; floor not vacuumed - maintenance had left some stuff on carpet after fixing toilet Day 1. Notified front desk, doubtful it got passed on to top management.
Day 3: did not replace bath floor towel or a hand towel. Why bother to complain yet again?
Day 4: did not provide new shampoo and conditioner, instead they put the half empty ones that were in the shower on the sink like they were new, did not discover until time to use it in the shower.
Day 5: they surprised me by getting it right.
It is a shame, this used to be top notch. I travel a lot, using many hotels including other HIX - this is the worst of these by far. They brag about installing a boot mud brush at the back door - I would rather have working toilets, please.
April 15, 2016