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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 545 reviews
93%
Recommend This Property

Ratings Breakdown

545reviews

  • 5 Stars
    377
  • 4 Stars
    115
  • 3 Stars
    23
  • 2 Stars
    16
  • 1 Stars
    14

Accomadating and friendly staff. Comfortable bed and room.

By

September 16, 2017

We were tired and worn down after camping and hiking for four days. The friendly staff accommodated us on our arriving a day early. The hotel is comfortable through out and our suite was roomy with a very comfortable bed.

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Great Staff

By

September 11, 2017

Staff was great, George assisted from the start with recommendations for dining area's in the town. they provided direction to sites I wanted to see and gave easy shortcuts.
Hotel location was central and most sites were walking distance.

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Quiet and peaceful

By

September 11, 2017

The town of Windsor is quaint and enjoyed the atmosphere. Great accommodations at the HIE

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Sonoma County

By

September 10, 2017

platinumelite

Easy access from highway. Nicely appointed room and great staff.

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great stay

By

September 08, 2017

platinumelite

Very nice place to stay. Love the location for walking and easy access to interesting restaurants and a few shops.

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Sonoma

By

September 06, 2017

platinumelite

It was the hottest weekend of the year so it was tough for the A/C to keep up and the elevator situation is kind of clumsy and slow. However, I would not hesitate to stay there again for the great service, location, and convenience to everything.

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Everything was great, including staff, room, amenities

By

September 06, 2017

club

Very nice stay. Super room, maybe a bit pricey. Suite is well laid out, quiet surroundings and nice view.

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Comfortable

By

September 05, 2017

club

Very comfortable and walking distance to nice restaurants and downtown area. Had a nice secured parking area

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Excellent customer service

By

September 02, 2017

Great experience. The staff is very responsive to customer needs. A well trained and friendly staff.

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Poor stay

By

September 01, 2017

club

They were good about moving us but very upset the manager did not contact us as requested

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Good service

By

September 01, 2017

platinumelite

The hotel furniture is dated and needs upgrading. There are no comfortable chairs in the room. The staff are friendly and helpful. It's our go to place each time we travel south, and is a favorite spot.

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Windsor Holiday Inn

By

August 31, 2017

platinumelite

This hotel is a great location in the northern Sonoma County wine region. Situated in Windsor close to town center.

The staff here are helpful and terrific at giving you ideas for wine country adventures and dining options.

Once the upcoming renovation of the hotel takes place this will be a great place to stay. The hotel is nice and clean just dated facilities.

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