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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 497 reviews
86%
Recommend This Property

Ratings Breakdown

497reviews

  • 5 Stars
    287
  • 4 Stars
    114
  • 3 Stars
    43
  • 2 Stars
    30
  • 1 Stars
    23

Dissapointed

By

June 21, 2017

club

I was looking forward to our stay. The staff was nice, but they were unable to accommodate my mother and I with a handicap room although when I made the reservation, I requested one. My mother struggled with the bathroom our whole stay. The shower had no force to it. You had to literally stand under the spout just to get water on your body. The hotel was unable to move us due to it being completely booked. The parking lot had a ton of pot holes. You truly had to watch your step or you would hurt yourself. The property is OLD. It needs to be redone from top to bottom. I know that my family and I won't be staying there again. It was not a pleasant experience. At all.

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Great Stay!

By

June 21, 2017

club

This was our first stay in the area. I booked multiple rooms and they were all excellent. Great food in the breakfast area.

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Clean, safe

By

June 20, 2017

platinumelite

My mother and I were there for a three-day assembly in Winston-Salem. The breakfast options were decent, if not much flavor but the cinnamon rolls are awesome!

The lobby floor hallway needs some help, but the room was very nice.

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Great staff! Great rate!

By

June 20, 2017

club

The staff was very friendly and accommodating. The hotel was very clean and comfortable. Excellent value good location! Thank you!

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Supportive hospital visit

By

June 20, 2017

I was in town with family while mother was patient at Baptist Hospital. Staff was very friendly compassionate and accommodating. Room was clean, bed was hot and plentiful. StFf was understanding that check out need to be flexible.

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Convenient, Comfortable

By

June 12, 2017

club

THIS HOTEL IS CLEAN, COMFORTABLE, AND SUPER CONVENIENT TO THE HOSPITAL.

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stay

By

June 11, 2017

club

excellent, personalized stay....I highly recommend

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Staff is unbeatable

By

June 08, 2017

club

We use this location for both businesses that I work with. The staff is always very friendly and accommodating.
The beds are nice and comfortable and the rooms are clean. We bring several clients through this location annually and they always report the same great service.

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Efficient for my business use

By

June 04, 2017

My group of people have been using your hotel every year and I found service is reliable.

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good price

By

May 31, 2017

The hoitel was OK. Housekeeping staff only gave me the shampoo and body wash left over from the previous guest.

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Great location

By

May 31, 2017

Easy to get to. Nice room, but shower area is in need of repair and concerning.

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One Week Stay

By

May 30, 2017

After resolving a difference between the internet reservation quoted amount and the amount to be charged upon check-in (internet quoted amount was agreed and the rates adjusted accordingly) the stay met my needs. The hotel was remodeled several years ago and is already showing signs of wear: the bathroom door showed age, as did the refrigerator cabinet door and the dresser drawers. However, the room was very clean and tidy otherwise. Sleep was difficult for two reasons: 1) the under-window air conditioner had two speeds: noisy and more noisy, 2) the mattress was slightly firm, therefore sleep was light. However, sleep quality got better over time. Knowing what to expect, I do intend to stay in this hotel again due to its other features and the proximity to my activity while in this area and can recommend it to others with the caveats mentioned above.

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