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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 529 reviews
86%
Recommend This Property

Ratings Breakdown

529reviews

  • 5 Stars
    306
  • 4 Stars
    122
  • 3 Stars
    46
  • 2 Stars
    30
  • 1 Stars
    25

Comfortable

By

July 26, 2017

club

I stayed two nights in July and was very comfortable. There was very little noise outside my room, the beds and pillows were comfortable, and the A/C unit didn't blast me with cold air. My only complaint is that the iron in my room didn't work very well.

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Clean room and helpful staff

By

July 25, 2017

club

The staff was very pleasant and helpful. Our room was clean even though the hotel was fairly old and in need of updating.

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Great service and clean

By

July 24, 2017

The staff was very courteous and welcoming from the person vacuuming to the manager. I stay here when visiting the Winston-Salem area.

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Good stay

By

July 24, 2017

club

It was a nice stay. The Hotel was sold out so it was busy and I had to eat breakfast in my room, but it was still a good breakfast.
I did not get a bill on the way out.
It was quiet after 9 or 10 but there was an alarm that went off around 0200, not sure what it was.

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Needs to be remodeled

By

July 24, 2017

club

There should never be a time where you walk into a hotels bathroom and see mold all over the tub. And to know that they can't use Clorox doesn't make it better. Needs to be renovated.

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Good Night Sleep

By

July 22, 2017

platinumelite

Although check-in took a considerable amount of time the room was clean, the bed and pillows very comfortable, and the A/C unit quiet. The room had the convenience of a mini fridge. Our room location preferences were accommodated. The staff was friendly and courteous. Would definitely stay here again.

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Clost to Hospital

By

July 22, 2017

club

It was very close to Baptist Hospital and stayed 5 night. Husband had surgery, on Wed. morning, it was easy for me to come and go from Hospital. It was hard to find anyone from staff to help me with him, on Friday, when was released. We stayed till Sunday morning and had to get him to car by myself.
The hall of the hotel was very hot, like AC did not work, Ac in room did not put out that good.
Bright spot Desk Staff was very nice.

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Great Service

By

July 19, 2017

club

Great Service overall and close to the place I was attending

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Great experience

By

July 19, 2017

club

Comfortable bed and excellent breakfast. Staff was friendly and accommodating.

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Awful and stressful

By

July 17, 2017

club

Horrible experience when looking for lodging during a difficult time.

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nice comfortable room

By

July 16, 2017

club

The room was very inviting and comfortable. Love the pillows and very comfortable bed

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Best experience

By

July 15, 2017

club

Wonderful staff wonderful breakfast just relaxing and comfortable room. Very satisfied.

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