Rated 4.2 out of 5 by 191
Rated 2.0 out of 5.0 by DR77123 Loud and unresponsive staff
This property is extremely loud. You can hear highway traffic all night and every shower and closing door by all rooms around you beginning at 5am.
The staff was very unresponsive on 2 occasions. One evening we returned and there were not any parking spaces. Half the lot is designated for Dunkin Donuts and another restaurant. We were told to try to park there because they did not know if them ever towing anyone. We sat outside and waited an hour for someone to leave so we could park, as having our rental car towed on our vacation was of concern to us.
The cleaning staff picked up by swimsuit and a shirt that was hanging on a hook with my towel. After a day, they located my swimsuit. Despite 2 days of trips to the front desk and 3 days of phone calls, no one will return my calls, even though they promise to and there has been no offer to compensate me for my taken belongings. For 5 days, I have been told I will leave a note or I will call you back personally. It did not happen. Horrible customer service.
June 24, 2016
Rated 5.0 out of 5.0 by Rick291970 Great stay
I would like to thank the staff for making our trip worth it from the time we arrived. The rooms were clean, the only thing we wish they were bigger, but other than that it was a really wonderful stay. The breakfast in the mornings were really good too.
June 23, 2016
Rated 4.0 out of 5.0 by girlonthebeach Comfortable bed, good location and breakfast
Safe, clean, comfortable and good breakfast. Good value and what you would expect from a Holiday Inn Express.
June 22, 2016