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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 518 reviews
90%
Recommend This Property

Ratings Breakdown

518reviews

  • 5 Stars
    305
  • 4 Stars
    143
  • 3 Stars
    34
  • 2 Stars
    17
  • 1 Stars
    19

Good location

By

July 21, 2017

platinumelite

This hotel was in a good location for visiting my daughter. I would stay again just for the location. There is only one elevator which everyone was always waiting for and parking was limited

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Great stay at the Holiday Inn Express

By

July 19, 2017

Room was very nice and spacious. Staff was great too!

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Very comfortable

By

July 13, 2017

club

Dinning room is slightly crowded and too many furniture to be having breakfast comfortably. The traffic flow is not desirable.

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Great customer service

By

July 06, 2017

platinumelite

Front desk recommended near by restaurant. Also when our room was taken we were given a better room.

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An easy way to see the San Fernando Valley

By

July 06, 2017

Did the trick. Conveniently located to valley destinations.

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Out of necessity

By

July 05, 2017

The staff was awesome. The facility was acceptable. The value was poor. If it wasn't for the staff, I would have been very unhappy.

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Great service!!!

By

July 04, 2017

clean, quite, friendly staff, breakfast included. very comfortable bed, and free WIFI

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Great Service!

By

July 04, 2017

club

Always a pleasure staying here, the service is excellent

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Noisy and hot

By

July 01, 2017

The street noise made it impossible to sleep. The air conditioner was too loud and it was very hot outside.

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Unusually Comfy bed

By

July 01, 2017

club

Good beds, plenty of pillows, enough room for 5 of us in the room, good breakfast but very predictable (would have liked a waffle maker to change things up or real oatmeal made as we were there 5 nights), plenty of free good parking. Nothing really to complain about at all... would stay again

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Comfortable

By

June 27, 2017

My stay was brief but it was long enough to see that the accommodations were great and perfectly acceptable. Very clean and cozy. Definitely will be staying again!

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Stay

By

June 26, 2017

I don't like to do these reviews. During my stay, everyone seemed friendly and helpful. It all went down hill after checking out. I was charged twice for the room, and twice for 'incidentals', although I didn't have any. The girl on the phone said 'it's a hold not a charge', although it was considered a debit by my bank and not once but twice. My stay was paid thru my company, but yet my personal bank account has been charged over $400.

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