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Rated 4.3 out of 5 by 224 reviewers.
Rated 5.0 out of 5.0 by Great Place to Stay We enjoyed our two day stay. Staff was very accommodating. Breakfast was good. Room was clean. October 5, 2015
Rated 5.0 out of 5.0 by We will be back We stayed here for six nights in September and are extremely happy with the outstanding service your hotel has provided. The Housekeeping team has maintained its good standard in keeping our room neat and tidy whenever we returned in the evenings. Only hiccup was missing of bathroom floor mat on our last two nights. The breakfast spread is packed with hearty goodness, both hot and cold sections; the kitchen staff has obviously done a great job in replenishing food very promptly. Our TV system was not working on the first night, upon notifying the reception staff, two technicians came immediately and fixed the problem within minutes. There is ample parking at the hotel and great eateries within walking distance! We are impressed with the swift service and friendly team of your hotel and definitely will make this our choice hotel when we visit Worcester again! Thank you very much and warmest regards to all at Holiday Inn, Worcester Downtown! October 3, 2015
Rated 5.0 out of 5.0 by Best internet ever PLUS I was able to do all my work. I was also able watch movies on Netflix. No issues with buffering and slow internet. PLUS Folks at the front desk and management are friendly and helpful MINUS The breakfast room is tiny and fills up fast. September 27, 2015
Rated 5.0 out of 5.0 by Great Value Great value and conveniently located. I stay here whenever I am in the area on business. September 27, 2015
Rated 4.0 out of 5.0 by Nice place to stay near WPI. Chose the hotel originally because of its proximity to WPI and other reviews we had read. We were not disappointed. The staff was extremely friendly, from the front desk to the maintenance staff we passed in the hallway and parking lot. The room has been updated recently and was very nice. The breakfast was good, but the seating area was somewhat small so it was crowded. The fact that it was Family weekend for the college probably didn't help. The only improvement I could suggest is the roll away bed mattress needs to be improved.We had booked a king room, and my daughter decided to stay at the last minute. The staff was great in getting us the roll away on short notice, but it was very uncomfortable. We could have been avoided this if I had booked a double queen originally. The regular bed was very comfortable. September 23, 2015
Rated 5.0 out of 5.0 by rock n roll We stayed here for the second time while attending a rock concert in Worcester. We love this hotel but this time the rate was a bit higher than the last. Other than the rate we don't have anything bad to say, September 22, 2015
Rated 5.0 out of 5.0 by Helpful staff We asked at front desk for directions. The desk clerk was very helpful and took the time to print out the directions for us. September 21, 2015
Rated 5.0 out of 5.0 by Great hotel especially great price I stayed here with the hubby for one night because my friend was getting married nearby. This hotel was very close to the venue and was priced right! I was super excited when we checked in and found a very big, bright, well designed room waiting for us. I loved the style of the decor and the bed was actually comfortable! The "continental breakfast" which in other hotels is usually bagel, muffins and cereal was great. They had omelets and sausage, pancakes, yogurt, warm cinnamon buns along with the normal "continental breakfast" foods. While enjoying said breakfast we managed to lock ourselves out of the room in out pj's and they were very understanding and helped us get right back in! Would definitely recommend and stay again. September 17, 2015
  • 2015-10-12T13:51:38.049-05:00
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