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Rated 4.2 out of 5 by 180 reviewers.
Rated 5.0 out of 5.0 by Location and style Stay at this place fairly regularly, it's well located and one can walk to my favourite Worcester hangouts. Pleased to find it has become a Holiday Inn Express, since I'm an IHG Platinum member. Minor issue with reservation on check in, but night manager resolved it fairly easily. Room was great, spacious and looked good, bed was comfortable. Breakfast was pretty good, cinnamon buns, of course, but no biscuits with sausage gravy. One lift/elevator still out of service, has been for more than a year now - before it rebadged as HIExpress. June 28, 2015
Rated 5.0 out of 5.0 by Great location, near to everything. Visiting Worcester for the Running festival scheduled the next day. Already registered for next years race, plan to stay at this location once again. June 24, 2015
Rated 5.0 out of 5.0 by Comfortable and Relaxing Recommend, comfortable, staff very friendly and courteous June 22, 2015
Rated 2.0 out of 5.0 by Need better training The hotel itself is what you expect. The service staff on the other hand is not. Received my key with the room number on it. Went to room key did not work. Back down to desk with all my stuff. Told them the key did not work. He wrote down the wrong room number. It worked on the correct room door. At 3:15 AM I get a call that the shuttle is ready. I did not request shuttle service. So I was awakened for no reason and someone else didn't get their call. Not impressed. June 21, 2015
Rated 4.0 out of 5.0 by Great Staff All the staff (front desk, maintenance, breakfast, cleaning, etc.) was genuine and helpful Problem with air conditioning was handled quickly and professionally. June 19, 2015
Rated 5.0 out of 5.0 by Business trip stay This was a very pleasant experience to stay at the Holiday Inn Express-Worchester for a business trip. Very favorable impression made by this location: competent, friendly staff; clean, quiet rooms. June 19, 2015
Rated 5.0 out of 5.0 by Quiet and comfortable Stayed overnight while in town to visit area college. Quiet, comfortable and easy to do everything we needed. Will stay here again. June 19, 2015
Rated 5.0 out of 5.0 by Comfortable and budget minded property This property is clean and very reasonable for budget minded travelers. Easy to find! A very nice breakfast spread to start your day off. June 18, 2015
  • 2015-06-30T10:20:54.124-05:00
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