Rated 4.3 out of 5 by 163
Rated 4.0 out of 5.0 by workerinNE Loved the bedding
A very comfortable mattress and wonderful bedding including the pillows. Very courteous staff. We had an AC issue, but it was handled very efficiently.
May 19, 2015
Rated 4.0 out of 5.0 by Rainmoss Good value for the money
Pleasant stay. Friendly staff. Clean and comfortable rooms.
May 18, 2015
Rated 5.0 out of 5.0 by RachelandErik Fabulous hotel for wedding guests
We used this hotel for our wedding guests, half of whom flew in from Europe and don't speak English. We had a total of something like 45 rooms, dominating half the hotel - Marie, Elizabeth, and all of the staff could not have been more amazing handling us all!
They were in great communication throughout all the planning; helped expand the block (repeatedly!) when more guests booked than we thought, they provided us with updated rosters/bookings along the way, they asked all the right questions to make sure they were 100% prepped and ready for our weekend. They handed out our wedding gift bags exactly as asked, and put cute signs up around the hotel welcoming our wedding. They repeatedly asked if there were any other special requests we might have, and they stood at the ready to accommodate.
Our block rate was reasonable, includes the free breakfast, free parking, and free wifi, which is a huge bonus. All the rooms had fridges, which is again a huge bonus, especially for our european travelers who aren't quite as used to eating out as often as we do. They were flexible on check-in times for us and our guests, too. All of our guests were raving about impressed they were with the hotel itself and the service we all received.
For the cutest touches, Marie and Elizabeth bought us bride and groom cupcakes from Sweet, as well as champagne and chocolates on the night of the wedding, with a personalized note. Truly, it was such a wonderful experience, we would 100% recommend them!
May 16, 2015
Rated 5.0 out of 5.0 by Ms. Librarian Free Wifi, Parking, and Coffee
Nice perks and comfortable room for reasonable price. Convenient walking distance to DCU Center.
May 16, 2015
Rated 5.0 out of 5.0 by AnnetteMW Friendly helpful staff, and great breakfast service!
Friendly helpful staff, clean and well appointed room and bathroom, quiet hallways - especially as many guests were attending a rock concert nearby
Breakfast room had a large variety of tasty foods and open long hours, attentive servers kept the food fresh and hot, large space with many tables
May 15, 2015
Rated 5.0 out of 5.0 by Butterflydi Nice stay.
Stayed here for one night to attend a concert at the DCU Center which is within walking distance. The room was very clean and comfortable. The staff at the front desk were friendly and very courteous. I would definitely stay here again. The price was a little higher than I would of liked to of paid, but for the convenience of what I wanted the room for it was worth it.
May 13, 2015
Rated 4.0 out of 5.0 by Viking Daughter Great front desk staff
Sam at the front desk could not have done enough to help me. He made sure I had what I needed and he even worked on the TV for me. He helped me find transportation and he was always smiling.
May 12, 2015
Rated 4.0 out of 5.0 by dserway1526 Business Traveler
Staff very nice. Room albeit updated with new furnishings require more TLC. Noise thru the windows even from the fourth floor was present so be aware that this is not as sound proof of a room that you would expect. The Gold Level snack was the typical bottle of water and mixed nuts bag HI in general should look into updating this. It has been this way for years now. Change the looks but not the appeal for the frequent traveler. Need to take time out and dive into this more HI so you will have more frequent business from us weekly travelers.
May 11, 2015