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Rated 4.4 out of 5 by 296 reviewers.
Rated 5.0 out of 5.0 by Satisfaction guaranteed I'm always well satisfied when I stay at a Holiday Inn Express. The Worcester facility was no exception. May 17, 2016
Rated 5.0 out of 5.0 by A place I would refer to others. The main problems I had were the sound of the air conditioner which woke me each time it turned on. If that was not enough the train blowing the whistle around 3 A. M. awoke me as well as other city noise such as sirens of police cars or emergency vehicles. I have traveled the world twice by ship on four month voyages and have stayed in many hotels all over the U.S.A. and this motel rates about t he same as most I have been in. If I were to recommend it I would give it a fair pass. May 17, 2016
Rated 4.0 out of 5.0 by Friendly staff The hotel was cleanly and the staff was very friendly. The bed was comfortable and plenty of pillows. The fitness room needs a lot of updating, as the treadmills are old and sounded as if they were ready to fall apart, the elliptical is so outdated and so was the bike. The breakfast could've used a better selection of yogurts and fresh baked muffins or pastry ~not prewrapped bakery..YUCK or nice bagels and cream cheese selections. It was great internet and WiFi speed and usage. May 16, 2016
Rated 3.0 out of 5.0 by Needs a remodel or maintenance Room was not 100% clean, broken tiles in the bathroom, broken shower curtain rod. May 16, 2016
Rated 5.0 out of 5.0 by Great service and clean I would stay here each year...great staff and super property. May 15, 2016
Rated 4.0 out of 5.0 by Quiet room in a busy area We used the hotel as a base when visiting Lake Quigsigamond for a college crew regatta. The location is convenient but you need a car to venture out to a choice of restaurants. There is a Starbucks and 99 Restaurant within walking distance/on the same block and a few others within 1-2 blocks. Staff was pleasant and helpful when looking for a bottle opener and scissors. Would revisit. May 12, 2016
Rated 5.0 out of 5.0 by Greatly improved over the last 10 years. Checked in early and room was ready. Great improvement in housekeeping staff since previous stays at this property. Have stayed at this property regularly over the last ten years and it has greatly improved since becoming Holiday Inn Express. May 12, 2016
Rated 5.0 out of 5.0 by Conveniently Located and comfortable accommodations My wife and I stayed at this hotel that was arranged for a conference we attended at Holy Cross College. The location in perfect. The accommodations were very comfortable and the breakfasts satisfying. I would recommend others to stay at this hotel. May 9, 2016
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