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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 458 reviews
92%
Recommend This Property

Ratings Breakdown

458reviews

  • 5 Stars
    289
  • 4 Stars
    106
  • 3 Stars
    27
  • 2 Stars
    19
  • 1 Stars
    17

Great Quick Stay with Friends

By

July 20, 2017

club

Hotel was really spectacular. Bedding was so soft and I got a great night's rest as a result. Loved the premium bath and body works toiletries in the bathroom. Was not able to get to breakfast but I am sure that was equally just as great! Staff were very friendly and courteous! The housekeeping did a great job with room cleanliness, and the lobby looked great as well! Whole hotel had an overall clean appearance to it! I will definitely be staying here again!

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Spur of The Moment Drop In

By

July 19, 2017

club

needed a break from work and driving around in an area not close to home. This place was welcoming. Thank Goodness!

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All around excellence

By

July 17, 2017

club

The staff goes above and beyond expectations. The rooms are spacious and clean. The breakfast had a variety of choices. Highly recommend.

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Comfortable Stay

By

July 13, 2017

club

Nice hotel with friendly people to take care of you.

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Clean and comfy room

By

July 08, 2017

Good greeting and pleasant staff along with warm well stocked breakfast

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Great service

By

July 05, 2017

club

I had a great stay while I was visiting to attend a wedding. The staff was nice and helpful and the room was very clean and comfortable.

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Sleep disturbance

By

July 04, 2017

club

See previous complaint
Sleepless night caused by raucous people on same floor. I feel they should have been evicted from the hotel. Do you cater to them or to responsible people traveling and wishing for a good night's sleep. The night clerk handled this situation poorly. We will not stop in Worcester again. If we have to stop there on our next trip Nnorth, we will choose another hotel.

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Nice stay

By

June 29, 2017

club

Hotel was clean and updated. Staff was friendly as well.

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Easy and Clean

By

June 28, 2017

The hotel was clean, breakfast was good, parking was ample. This is a no-frills hotel, you are comfortable and have everything you need for the next day!

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Great stay will stay there again

By

June 26, 2017

I was having emergency surgery at U Mass memorial only 5 minutes from the Holiday inn Express in
It was a relief to stay so close. Thanks

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Was okay

By

June 23, 2017

club

Good room and property. Just no room service. They have a breakfast though

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Great place to stay

By

June 23, 2017

platinumelite

This hotel is a great place to stay if you are attending an event at the DCU Center or the Hanover Theatre. It is within walking distance, has easy highway access, and is a clean reliable place.

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