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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 423 reviews
92%
Recommend This Property

Ratings Breakdown

423reviews

  • 5 Stars
    304
  • 4 Stars
    79
  • 3 Stars
    21
  • 2 Stars
    13
  • 1 Stars
    6

Great Stay!

By

March 21, 2017

platinumelite

Warm welcome from the very helpful staff. They and the facilities made the stay relaxing and comfortable.

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Gold Standard in Every Way

By

March 19, 2017

We travel to the Lancaster, PA area twice a year and drive 20 miles out of our way JUST to stay at the Holiday Inn Express York, NE on Market Street.

Everyone that works here goes out of their way to be positive, friendly, and super professional--from those working the front desk, to the service personnel, to the attendants at breakfast. You can tell that they take pride in their work. What's more, if there is a problem, they make every effort to ensure your satisfaction.

It is always clean, comfortable, and a real pleasure to stay here and always makes us a bit sad to leave. We have stayed in many IHG properties...but this one is one of those that we enjoy the most!

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Our stay

By

March 15, 2017

club

Very friendly and likable staff. Felt like home. Everyone smiled and made us feel like we were important. Breakfast was great. Rooms were clean and staff was ready to help out with whatever we needed. We know the hotel was full but everyone still took time to say hello.

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Large rooms

By

March 15, 2017

club

WE stayed in a 2 Queen bed room. The room was very large and clean. The bed was comfortable. The room was quiet and I was not able to hear surrounding room noise that you normally hear in hotels.

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York, PA

By

March 12, 2017

platinumelite

Clean rooms and friendly staff. Would stay there on my next trip to York, PA.

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nice place

By

March 05, 2017

clean ,nice place ,close to my destination ,quick breakfast good food

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great overall experience

By

February 23, 2017

club

Hotel was very clean and well kept, staff was great very friendly and was available for help any time during my stay. The guest rooms was amazingly clean, great lighting, and well lighting. I would definitely be looking to stay at Holiday Inn in the feature whenever i am on vacation

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Clean and comfortable

By

February 21, 2017

club

Great hotel if you are looking for a clean, comfortable place with modern decor and sufficient room. Beds were nice. Bathrooms were big and clean. Overall hotel seemed clean and quiet. Breakfast could be a little nicer, but hey, it's free!

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Comfortable bed

By

February 20, 2017

club

In January kids pulled the fire alarm and the staff didn't even apologize. Then February the hotel had kids again and they were very loud and playing knock knock zoom zoom . The staff didn't even apologize.

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Beyond Satisfaction

By

February 09, 2017

The best holiday inn express in PA!
The staff goes above and beyond in customer service. The housekeeping department does an excellent job with cleanliness. The management at this location is always available and working with the staff. It's obvious that the leader values the staff and the staff value their guests. Thank you for all the kindness and eagerness to go the extra mile when I stay with you.

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Lovely Service

By

February 08, 2017

club

Hole was clean and comfortable. I will be staying there again upon my next visit.

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Great place to stay

By

February 06, 2017

platinumelite

The hotel was clean, quiet, inviting. They offered me points for my stay in addition to the free water for being a club member. They greeted me by name when I entered the lobby to check in.

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