Rated 4.1 out of 5 by 803
Rated 5.0 out of 5.0 by Lisi55 Wonderful Experience
My daughter and I recently stayed at this Holiday Inn Express for two nights. It was an absolute delight. Our room was small but adequate for our needs. The bathroom was sparkling clean, had beautiful wallpaper and wonderful old tile. Our room had been renovated but still maintained an old-fashioned ambience. The walls were painted a tasteful and relaxing gray while the windows had beautiful dove gray with white trim drapes. We slept well, the walls are thick, so it was very quiet. Breakfast was fresh, hot and tasty. Above all this HI should be especially proud of their staff. Not only did they do their jobs very well, they were very visible, not hidden away somewhere. This visibility meant they were pleasantly exchanging with visitors and making sure their stay was pleasant. Thanks to Edwin, Kirby and the rest of the crew.
Also, this HI is close to the subway, buses, Starbucks and Trader Joes.
We will definitely be back!
August 30, 2015
Rated 4.0 out of 5.0 by Amlahsglory Great location, albeit small rooms
We stayed in a standard queen room on the 12th floor. The room itself was adequate, although quite cramped.
With this said we made the most of the space and to be fair we were out and about most of the day exploring the city.
The water when showering did run cold if you showered at the same time as everyone else in the morning.
Other than that our stay was good. Enjoyed breakfast and the August special of pancakes 8pm to midnight.
Location wise it was located well and we were able to get everywhere we wanted on foot.
Front desk and bell staff were pleasant and efficient and helped us when required.If in the area we would return.
August 29, 2015
Rated 5.0 out of 5.0 by ilovechicago Great Kept Secret
Staff from door man to housekeeping friendly, accommodating and cheerful. Room is comfortable, bed was great with outstanding pillow: great night sleep. Location is perfect for a Chicago tourist, quick walk to train and Michigan Ave. Safe neighborhood with additional hotel security. Free hot breakfast was nice.
August 28, 2015