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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
83%
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Valoración general

4.2

en base a 628 opiniones
83%
Recomendar este hotel

Ratings Breakdown

628opiniones

  • 5 Estrellas
    346
  • 4 Estrellas
    151
  • 3 Estrellas
    61
  • 2 Estrellas
    38
  • 1 Estrellas
    32

Great Venue

By

24 mayo 2017

club

From check-in to check out, this venue is a great experience. The whole staff is committed to making your stay great.
Great Venue, Great Value, Great Experience. The rooms are spacious, and well kept.
The breakfasts are harty. The lobby is ornate and comfortable.

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Worst customer service

By

24 mayo 2017

Never recommend this Holiday inn express. Many miscommunication issuse. I am a platinum IHG member, front deck agent never greeted me as s member. The swimming was closed for maintenance. You have to pay $5.50 per person for the shuttle to Disneyland. One issue was as a member of IHG, member should get Welcome Bonus Point/Amenity point for staying. This particular holiday claimed that they don't issue that while other agent said I should get my point but called again to ask for a manager but he/she never responded. The other agent told me that I didn't get point because I was using rewarding nights. I been staying with different Holiday inn express and they all welcome me as a platinum mender and welcome points were deposited the next day. Definitely will not come back to this hotel and will not recommend to anyone.

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Great Service

By

22 mayo 2017

club

Triston at the front desk was the most friendly and most helpful customer service person I have encountered in a long time. If I were an employer again , I would hire him.
The breakfast was good, better than most others I have had recently. The rest of the staff I interacted with were good. This does not include daytime staff as i was not there during the day. Those I talked to before my stay were not as helpful as Triston and the night staff after he left.

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Baseball Weekend

By

19 mayo 2017

club

This hotel was a great place to stay in order to watch baseball at the Big A. Staff was a bit aloof; maybe there were sick of dealing with Disneyland guests. Clean room and property; will almost surly stay there again.

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Busy Week

By

19 mayo 2017

club

Good stay about what I expect - no poo -l elevated prices the week we were there - would stay again

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Great staff

By

17 mayo 2017

platinumelite

The rooms were great, service was excellent and enjoyed the breakfast we received in the morning.

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third time stay

By

17 mayo 2017

platinumelite

I pick this hotel because of the location to go to the Angles ball game it is easy to to and from the park. this is my third time staying at this hotel and plant use it agin on my next trip. My only surprise was that you do not receive that complimentary bottle of water as a Platinum member. i was told that I had to be a Spire member to receive it, this is the first time I was told this by a Holiday Inn. I would think that a .25 cent bottle of water would not break the hotel. I still will pick this hotel out again based on location, comfort and staff.

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Clean, Comfortable, and Great A/C

By

15 mayo 2017

platinumelite

I'm a Holiday Inn Express regular and this one didn't disappoint. I will not hesitate to return next time I'm in the area.

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Good hotel.

By

14 mayo 2017

Great hotel, good service, great breakfast, excellent location.

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Nice staff but hotel needs repairs

By

13 mayo 2017

club

Pros: Nice staff, reasonable price
Cons: Broken security gate, no water in the pool, loud guests in the next room. Old

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Beliw standard

By

12 mayo 2017

club

Could use a lot of imprivements .
Very dissapointing

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Good location, good hotel

By

11 mayo 2017

platinumelite

Very good location to get to highways. Easy to find. Good restaurants nearby.

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