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Rated 4.2 out of 5 by 388 reviewers.
Rated 5.0 out of 5.0 by nice hotel just great, everything. had a great time, the service was great, the hotel has charm and room was really nice, clean. Nice restaurants in the areas. right next door too. June 29, 2016
Rated 3.0 out of 5.0 by San Bernardo Average hotel...The place needs renovation. As compare to other Holiday Inn express this one is below standard. June 22, 2016
Rated 5.0 out of 5.0 by Perfect Service We stayed for 10 days chaperoning 45 students in a dance competition. The GM Christine, personally attended to us and ensured that we were well taken cared of on a daily basis. Her warmth and kindness is echoed by the rest of her staff. They went out of their way to make us feel a home. Though the hotel rooms are not that updated, they were able to keep it immaculately clean with very comfortablle beds and pillows. June 20, 2016
Rated 2.0 out of 5.0 by Water Pressure / Air Conditioner Problems Everything was fine during check in. The staff was very pleasant (somewhat overly friendly which is sometimes off putting), the room was ok. Went to take a shower and the water pressure was non-existent. It took me 20 minutes (at home where I have low flow everything, it takes me 5 minutes at most) just to take a shower. The hot water was the lowest of the pressures. The cold was not much better. After checking with the desk, they told me they were working on it and it should be better by the next morning. it was not. After informing them again, they did not seem to care and just said, I will inform management. OK. After the first night, the air conditioner began leaking onto the floor through the grate and a ceiling tile. I informed the desk. Their answer was to send maintenance who replaced a paper ceiling tile with a plastic one. But it still leaked on the floor. Drip drip drip all night long. I have stayed at this hotel many times and it seems each time the rooms further and further deteriorate. June 16, 2016
Rated 4.0 out of 5.0 by Good value for the location This HIE is more for families than business travelers. I stayed in the building other than the one the main lobby is in. The room was in okay condition but the hall way is dated. I parked my rental car close to the lobby and got scratch marks in the rear bumper over night. And of course no one left any notes. June 13, 2016
Rated 4.0 out of 5.0 by Clean and good service I had stayed here for business trip for 3 days, the room was clean, the bed is comfortable. I had a very good sleep during the tip. June 10, 2016
Rated 5.0 out of 5.0 by Great Hotel at a great price! We stayed here for a Soccer Tournament and really enjoyed our stay. Friendly staff, clean rooms, comfy beds - Breakfast was very good as well. We would definitely stay here again! June 8, 2016
Rated 4.0 out of 5.0 by Soccer Free Parking, Internet, and Breakfast, Friendly Staff, Good selection of breakfast items. Small Pool. Walking distance to Restaurants and gas stations. June 3, 2016
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