Rated 4,1 out of 5 by 79
Rated 3,0 out of 5,0 by SugarGrl Sadly Disappointed
I was very surprised with the overall cleanliness of the hotel and in general. The hotel room was found to have an old newspaper on the desk, candy wrappers under the phone, a dirty bar of soap in the sink, a used towel hanging on the rack, in the stairwell by the trash were pizza boxes that remained during our entire stay, they ran out of towels and we had to go pick them up from the front desk (really inconvient when already for a shower). The staff all complained of being overworked so we didn't approach them for help but rather went to Wal-Mart and got our towels, bleach wipes, etc. Oh, and the pancake machine was down,and the breakfast bar barely had any food because it didn't arrive in time!! The hotel is very nice in appearance but the staff really needs uniforms! You can't tell the housekeepers from the front desk staff from the lawn guys!
30 de junio de 2014
Rated 2,0 out of 5,0 by LHB21 Comfortable bed
Stayed here several years but it really went down from last year. The smoke in my room was missing the cover & wires just hanging out. No trash can in the pool area. The meeting room we rented wasn't cleaned very good. The side door's card reader was broke so you could get out but not back in. The water filter on the 4th floor ice machine hadn't been changed since 1/2013. The refrig. in my room was unplugged. Am a IHG Rewards member, got something last year when we checked in but not this year.
28 de junio de 2014
Rated 5,0 out of 5,0 by cotton10 Good Hotel
When I am in the Stephenville are on business I always choose Holiday Inn. It is a nice, clean, reasonably priced hotel with a friendly staff.
26 de junio de 2014