Rated 4.3 out of 5 by 302
Rated 5.0 out of 5.0 by RobboMcDobbo A Hidden Gem
No word of a lie - this was one of the best stays I've had at a hotel in some time. Sure - some would be put off by it's location - but it's not bad at all - and will only get better. North east Washington will be completely transformed in the next few years - mark my words.
This hotel was very affordable... and offered a full hot breakfast for free daily. There is also an hourly shuttle that takes you to and from Union station - a perfect launch pad for any activity we had planned.
The REAL great thing about this hotel was the people. From manager Carl right on down - everyone there was exceptionally helpful and friendly - even very busy folk like the front desk help and the breakfast room attendants. Driver Carlos was especially helpful - ensuring we were well taken care of and asking if there was anywhere we needed to go pretty much daily.
I have absolutely no qualms recommending this hotel to anyone travelling to DC, and hope to visit there again soon.
August 30, 2015
Rated 4.0 out of 5.0 by AJGontario Close to the Washington Mall
Nice hotel, good shuttle to Union Station. Nice staff
August 29, 2015
Rated 5.0 out of 5.0 by SteveOttawa Good hotel, good value
My wife, my two older teenagers and I spent some days at this hotel. We had a good experience. It's good value for money spent, especially given the free hourly shuttle to the main train station. That allowed us to leave the car parked for days while we took in downtown Washington by foot and public transit.
We got a two queen mini-suite with the extra couch and extra TV area. Having the microwave and mini-fridge is useful. Beds were very comfortable and the room was quiet. What more could you ask for?
We had a good experience with the staff. They were attentive and friendly and wanted to be helpful. In fact, we originally booked just our first night here, but after one stay changed our plans and booked additional days (and cancelled a rival chain's hotel). We had one hickup with the shuttle return, and when I brought it up at the front desk, they resolved it immediately to my satisfaction.
Breakfast was pretty good. Obviously for a no-cost self-serve, you have to manage expectation, but it's good to see healthy choices too (yogurt and fresh fruit, etc).
I'd return anytime I come back to Washington.
August 28, 2015
Rated 5.0 out of 5.0 by tige/s the hotel is nice but is not
mon sejour a washington etait bref dans lensemble cetait
bon parceque mes enfants on aimer le seul defaut es que le service n etait pas au top .
August 27, 2015
Rated 5.0 out of 5.0 by Dawg85 Safe, Friendly and clean
Front desk staff was friendly and very helpful.
Security staff was on top of anything going on around the building.
August 26, 2015
Rated 2.0 out of 5.0 by Adaosh Washington
The overall hotel was nice, clean and inviting. We only incurred 1 problem and it was the 6pm shuttle driver that was to pick us up at 6pm and they never showed. Another driver was call and we were finally picked up at 7 pm... Overall everything else was ok..
August 24, 2015
Rated 5.0 out of 5.0 by JKKat MD Helpful Staff
Four visits in the last two months were all excellent. Staff went out of their way to meet all requests.
August 23, 2015
Rated 5.0 out of 5.0 by Loving Summer Great hotel and manager leads by example
We stayed 4 nights at this hotel and were very pleased. The room was clean and spacious, the breakfast included was more than adequate, and the shuttle service to Union Station was very helpful. We saw the manager every morning and he was always offering to help and clean up from breakfast. The front desk staff was very friendly and willing to assist. Although the area around the hotel is limited, there are plenty of fast food restaurants that you can walk to and several food delivery options for dinner. The pool was great as well. This hotel is a perfect choice if you want to stay on the outskirts of the city (about 2 miles).
August 18, 2015