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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
83%
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整体体验

4.1

基于 2084 评论
83%
推荐此酒店

Ratings Breakdown

2084评论

  • 5 星级
    1099
  • 4 星级
    488
  • 3 星级
    236
  • 2 星级
    151
  • 1 星级
    110

Catfish Hotel

By

2020 九月 27

club

Not even close to a "resort". Complete disaster of a property. It shows that this entire hotel staff and management do not care at all about cleanliness or guest experience. What a shame

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Perfect getaway place

By

2020 九月 27

Great Beach , Close to shopping, and great restruants nearby

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Great beach access

By

2020 九月 26

platinumelite

Very clean hotel with large and comfortable rooms. And great beach access with a tiki hut bar and grill on the property.

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Hidden cost, paid for one room, received a much less room

By

2020 九月 24

I booked an ocean front, double bed room and was charged accordingly. I received a single bed, no view or ocean front. Returned to desk and was treated poorly. Then received a ocean view, one bed. Would not recommend the Beach House and will not return

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Good Resort by the beach

By

2020 九月 24

platinumelite

Beautiful oceanfront resort, who is taking enough safety measures to keep guests safe during this pandemic times

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Excellent front desk staff

By

2020 九月 21

The Front desk staff was outstanding from check-in as well as anytime we had a question as to where to find a shop,restaurant,bagel shop,etc.

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Second Stay! READ ME!

By

2020 九月 21

platinumelite

I've stayed here twice now, first time was back in end of Feb and then last weekend(Mid Sep).

I had a great stay both times!

Some things that standout to me both stays:

-Very Friendly Staff
-Positive Atmosphere, the guests all also seem to pickup and be influenced by the relaxed atmosphere, no ones is frustrated even when waiting in line for something. (this says a lot)
-Amenities, the food isn't top notch but its convenient and still good! The BBQ Nachos are the bomb. Drinks are all great, strong drinks so they don't skimp on the alcohol A+.
-Value: You cannot find a better place that has food and is located centrally for the same price, add the Live music and you have to really be a grouch to complain @200-300 a night.

COVID Notes:

-A few bad reviews on here are either early or totally unfounded, here is why. NO ONE goes on vacation and wants to be pestered by the staff about masks or social distancing. If you want that stay home. They are treating you as an adult and you should act as such. Most guests wore masks, some didn't but they were not in anyone's personal space. Most of the staff wore masks unless they were working alone away from people or in their own work area. Some of the work is fast paced and hard, if you have any common sense you wont complain about the exhausted worker that takes their mask off for a minute.
-They started issuing lanyards for the guest, was weird at first by then I realized they have a system to reduce outside traffic on the resort, the TiKi Bar is open to the public and its a popular spot, some people will try and sneak in to the Resort Bar to get a drink or food and this way they can tell whos a guest and who isn't, smart! The reduced traffic makes for a safer more private stay for the guests.

Most of the negative reviews here are just asinine or they had way to high expectations.

Recognition for IHG® Rewards Club Members was a small note and your choice of a drink amenity or points, which I really don't care. Not sure why people expect to be treated by royalty just because they have a club car, I bounce between Spire Élite and Platinum Elite and I've never expected a red carpet roll out or something, the points and stuff is more than enough.

The complaints about live music, It starts after 1pm and stops at 10pm. Not sure who is going on vacation and wants to go to bed before 10 but I really enjoyed the music myself and I had the room closest to the stage, The schedule makes for a nice quiet morning hearing the waves and the nights are lively but relaxing. Do your research before staying!

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Good time at the beach house

By

2020 九月 20

club

We had a really good time. Loved the pool and that it was right on the beach.

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Great location

By

2020 九月 20

club

Perfect location - convenient to beach. Lovely food selection and great service.

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Nice location

By

2020 九月 20

Being a spire member I was maybe expecting an upgrade after the toilet over flowed within minutes of being in the room.
I was moved to another at the back of the hotel with no view of the beach just the lot next door.
The room had cracks in the wall. The room had no microwave and a very small fridge.
I spend 200 hundred day a year staying at holiday inns and the resorts seem to be the worst.

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Vacation/Anniversary

By

2020 九月 19

club

This is a good place to stay, however we were awoken at 2:45 am because 17 people pulled the smoke detectors off the wall so they could smoke inside, so the alarms were blaring to get us all to safety. When we went to the front desk later that morning, no one who worked there had any answers at all. The following day, the alarms went off again! We felt and still do feel that everyone who was there for the first alarm AND the second should have been compensated in some way. But yet again nothing and no answers. We FINALLY get answers from a maintainence person.
We chose the island due to the fact that we could not make our annual anniversary trip to Mexico due to Covid-19.

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Good value, good service

By

2020 九月 19

club

A decent stay overall, though the room was guile damp and there was some mold/mildew in bathroom. Alarm clock somehow went off at 3am, though we did not set it; notified front desk and they adjusted the bill.

Very casual, relaxed atmosphere, and the Porch restaurant/bar added to that vibe.

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