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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
86%
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整体体验

4.2

基于 2462 评论
86%
推荐此酒店

Ratings Breakdown

2462评论

  • 5 星级
    1380
  • 4 星级
    596
  • 3 星级
    275
  • 2 星级
    126
  • 1 星级
    85

Comfortable room and great dinning room service

By

2020 九月 30

club

Lovely property, spacious and comfortable room, definitely going back. Shout out to some awesome staff who made our stay memorable:
Roshelle from Portside, was an excellent server and very kid friendly, she got my younger sibling ate an entire breakfast filled with things he wouldn't eat on a normal circumstance. Neil Drummond from the grill very friendly and courteous.
Gary from watersports was very helpful and detailed with the services they offered and also made recommendations.

Some front office staff, bellman and security needs improvement in customer service, as they're the first contact when we arrived. They weren't courteous and no welcome was given, as if we weren't paying guest. Locals are important guest too.

Debbie at the desk was very unprofessional, there was many other ways she could have dealt with our situation but instead she decided to be rude.

Nonetheless, my family, friends and I would all revisit despite the hiccups we had. We didn't allow such to deter us from enjoying ourselves.

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Sweet stay

By

2020 九月 29

Everything was wonderful. I was very impressed by the food and the staff. The only concern was the diet coke, no matter which machine I got it from tasted off, more like root beer.

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Best hotel ever

By

2020 九月 23

Very lovely hotel clean property awesome food and drinks
Just love my room and the view was exceptional
Thank you I really enjoyed my birthday

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Worth the stay

By

2020 九月 17

It's has been my second time staying there and it's amazing

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Family vacay

By

2020 九月 15

Even though is was covid they still sos what they could to keep feeling at home and that just what we felt that holiday inn

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Very nice hotel

By

2020 九月 14

club

Hotel was very clean and nice, staff was very friendly and helpful

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Rest well

By

2020 九月 13

Beautiful views. Excellent front desk staff. Excellent food hut staff. Morning buffet crew members are great. Very respectful lifeguards.

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Great place

By

2020 九月 09

We always enjoy staying at this hotel on our last leg of our vacation. It is also just a great place to start and end your vacation, whichever you shall choose. Safe, clean, friendly staff, price is alright, great location, near the airport, food is decent, entertainment, beautiful beach w/ private island. What more could you ask for?

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Paul

By

2020 九月 09

My stay was comfortable relaxing entertaining and exciting

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Bad service

By

2020 九月 08

I was there for 3 days and not once was my room cleaned, I was told that the rooms wouldn’t be cleaned as per usual but never would I have imagined that I would be expected to use dirty towels for the entire stay and yes I asked for fresh towels and never received them. The young lady that works and the omelette station in is dire need of some customer service training I have no idea what her problem was but all we received was attitude and eye rude gestures. Some of the wait staffs were good and the food selection wasn’t bad. The housekeepers gather by 4th bld 4th fl and they never greeted you just on their phones

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Neisha

By

2020 九月 06

club

I had an amazing stay the view was spectacular. Burger bar was superb and the jerk bar. Dinner was horrid thou not sure why. Entertainment tastes better than dinner.

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Awesome

By

2020 九月 04

club

Holiday Inn is a wonderful place for relaxation or even having a fun filled vacation. My stay is always awesome and I recommend everyone to visit. Trust me you wont regret it.

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