ระยะการใช้งานของคุณจะหมดอายุในอีก 5นาที0วินาทีเนื่องจากไม่มีการใช้งาน อยู่ในระบบ
ระยะการใช้งานของคุณหมดอายุ กรุณาลงชื่อเข้าใช้โปรไ ฟล์ของคุณ
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 1536 reviews
97%
Recommend This Property

Ratings Breakdown

1536reviews

  • 5 Stars
    1234
  • 4 Stars
    218
  • 3 Stars
    49
  • 2 Stars
    24
  • 1 Stars
    11

Relaxing during pandemic

By

สิงหาคม 05, 2563

club

We had a very relaxing and comfortable stay. The hotel was at a perfect location. The amenities were excellent and staff was extremely friendly, courteous and helpful. The pool could use more maintenance/cleaning (vacuuming). The price was a little on the high side. But, it was worth it.
Thank you

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not good experience

By

สิงหาคม 04, 2563

we called for attention they were never.i had to go to reception. ask for towels ..alot of dirt in the hall every day ,trash bags dirty towel bad imagen for the customers

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Time to relax

By

สิงหาคม 04, 2563

platinumelite

Had best time here by the pool or in hot tub. Room service and restaurant was top notch. Staff is friendly and professional. Would definitely stay here again.

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Nice little trip

By

สิงหาคม 03, 2563

My husband and I love going to this hotel because they are so kind and the service is amazing!

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clean room and bathroom. great location

By

สิงหาคม 03, 2563

this is about my 5th or 6th time at this location and we always go back to this hotel. only thing is they need to trim the trees behind the pool to get that great view of the lake

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Great place if you have kids

By

สิงหาคม 01, 2563

platinumelite

I really wanted to love this place. The location was incredible, within a mile of all major LGV attractions. First the pros -
The breakfast was really good. Alex and Michael were great food servers. The front desk people worked hard and tried to accommodate your needs. There was ample free parking. The outdoor pool is really big, and there are plenty of outdoor activities for kids to do (mini-golf, basketball, etc). Some first floor rooms had doors that led directly to the pool.
There were a few annoying things. This was by far the most expensive Holiday Inn I have ever gone to. It was overpriced.
Not all the employees wore masks indoors. There was a man, who was behind the front desk without a mask. Several housekeepers did not wear them.
The safes inside the rooms were turned off, making securing
your valuables a hassle.
You only received the toiletries and towels that were in the room when you checked in.

However, if we had come up with kids, they would have really enjoyed this place !

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Relaxed atmosphere

By

กรกฎาคม 31, 2563

club

The hotel is extremely cozy. The employees who are doing a tremendous job and then some considering the pandemic. The staff was hrlpfull in anything we asked for.

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Slow and steady decline

By

กรกฎาคม 30, 2563

Eighth straight year staying at the Holiday Inn. Sorry to say it was a little disappointing. I know we are living in strange and unprecedented times. However, they certainly can, have in the past, and should going forward, be better. There are several operational changes due to Covid, understandably. These should have been fully explained at check-in, but weren't. Additionally, only the front desk staff wore masks. No one else - whether housekeeping, or maintenance, or the young guy setting up the movie by the pool - wore masks. They were supposedly limiting pool capacity to 50%. At least that's what they told my wife a week before we arrived. When my wife asked how they enforced that (would the actually deny a paying resort guest entry?), she was told they "had a system" and it hasn't been an issue. Their system was that they do not enforce it at all. On Monday, it had to be over 100% capacity. I've never seen it that crowded in 8 years. Also things don't seem to be maintained nearly as well as they used to be. There has been a very slow and steady decline the last few years - especially in the service department. On the morning we were checking out (check out time is 11am), housekeeping came to our room 3 times between 9:30am and 10:45am. Very annoying. The owners need to somehow bring back the old manager from 6-8 years ago (I believe he went to manage another one of their properties), who was phenomenal, to get this place back on track. There are tons of lodging options in the area, and they are among the priciest. However, you used to feel like the value was there when it was being run so well. The value has been steadily eroding the last few years.

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Great Time

By

กรกฎาคม 29, 2563

Can't wait to go back. Friendly staff and clean room. Even with Covid restrictions the staff made you feel at home.

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Pillows and sheets should be standard

By

กรกฎาคม 28, 2563

platinumelite

Although staffing is limited, it was still unacceptable that I had to force their hand to get linens for the food out couch. I called the front desk and asked and they were courteous and said they’d bring it. After waiting over 1/2 hour to after 11pm I called again and someone else said housekeeping left and they don’t have the keys. After I I asked what my daughter would be sleeping on, The woman rudely said “I’ll get it.” After waiting again, I decided to go to the front desk where I heard her talking about how guests are asking for sheets for the fold out mattress and pillows. The gentleman standing with her realized I was there and stopped speaking. Then she started essentially explaining that she’s been on a 14 hour shift with only one break and the 55 foreign workers they usually hire are not around. Also housekeeping leaves at 4. I basically refused to leave and she sent the security guard to get pillows and sheets for my daughter to sleep on. Unprofessional.
We needed an extra washcloth and while gently asking the woman we saw cleaning another room, she barely answered us and then didn’t even provide the additional washcloth after we asked.

The playground Is good for kids. The pools are good. People tried to maintain social distancing.

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Great service very comfortable beds great food

By

กรกฎาคม 28, 2563

Hotel was Centrallly located for my first visit to lake George. Arrived on my motorcycle for 3 days of sight seeing . My wife and I enjoyed the pools and the hot tub after a days long ride. Planning on coming back next year

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Family getaway

By

กรกฎาคม 26, 2563

club

I loved the view from the hotel, you can actually see the lake from far away. The outdoor pool gets filled up very quick early so I recommend to go to the indoor pool and then in the afternoon the outdoor pool. Due to the pandemic there is no housekeeping. We were told that if we needed anything to come to the front desk and ask(short supply on shampoo and hand soap ☹️). Overall hotel is clean and nice. Restaurant food not many options but is pretty good.You can’t go wrong with a Holiday Inn .

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