 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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Great time during the Pandemic!
ByAndy
December 09, 2020
Well... As good a time as could be had. Great hotel. Great staff. Very attentive. Some issues with persons not wearing masks. Pretty good stay overall.
Problema con la gerente de seguridad
BySonia
December 08, 2020
La gente de servicio al cliente fue maravillosa, lo mismo que el bar y restaurant, pero tuvimos un problema la segunda noche que estuvimos hospedados y sonó la alarma de incendios a media noche en los elevadores y en nuestro cuarto, después nos enteramos que en 3 más también, y fue a media noche, fue traumático pero se entendió que fue un error, pero a las 7:00 de la mañana una minera llamada Meghan que es de seguridad, fue a culparnos exclamando que fue nuestra culpa que seguramente tuvimos fiesta o algo más, cuando yo iba con mi esposo y dos hijas menores, ella me dijo que hice una felony por haberla activado y mis hijas estuvieron muy asustadas yo le trate de explicar que esa noche alguien de mantenimiento nos dijo alguien la activó en el elevador, ya después nos confirmaron que eso pasó, pero yo jamás tuve una disculpa de su parte, fui a quejarme a front desk pero la verdad me hicieron ya la estadía muy estresante por lo que paso
Excellent
ByRonn
December 08, 2020
Very good customer service, all covid safety guidelines were followed and plenty of hand sanitizer available
Great Setting on the Gulf
ByVanhydro
December 06, 2020
Friendly staff, and all of the pools and hot tub are up and running and warm even though it is December. Very comfortable beds. All rooms have a balcony facing the gulf.
I would warn anyone who is serious about Covid to avoid the entire Panhandle though. They are much more serious in SW Florida where I was the previous 2 weeks. Rarely did I see anyone in a mask in restaurants and in the hotel (even at front desk).
awesome place to relax
Byjen2020
December 05, 2020
Our Stay was great, We went on a last minute jump in the car vacation. There are no regrets. perfect for kids of all ages, and adults.
Great view! Great experience!
ByKrissy
December 04, 2020
I absolutely loved it here! I've literally never had this great of an experience at a hotel before. The hotel was beautiful, clean, the staff was awesome! I can't wait to come back!
Quick Stay
Byjonj
December 04, 2020
Hotel is in a great location. Dated but renovated. Some rooms could potentially be a little drafty. Room doors open to the outside.
Mrs
ByTxrockstar
December 02, 2020
Had a great time the staff was very helpful and friendly.
Great location and service
ByAllen
December 02, 2020
Wonderful establishment. The staff and management work with you to ensure you have the most positive experience possible. I can’t wait to go back and visit
Great service
ByBossman
December 02, 2020
I had great service while i was there for the weekend. I got to wash my clothes and dry them. I had a great veiw of the beach. The movie was up to date. The front deck made sure i had everything and more. I got catered to and from my car. There was many elevators. There was no waiting on it to go up. My room was clean and had more than enough towels, rags,and face clothes. I would like to go back when all the building for the lszy river is teady. I would recommend this pl as ce of comfort yo everyone i know. Thanks for the great stay.
Above and beyond service!
ByTrellie
November 30, 2020
The staff went about and beyond to help me make my sons 10th birthday special!
Nice property, but rooms a little dated
ByPapakilo1969
November 30, 2020
The pool and outdoor areas were under construction and the weather was poor so we weren't able to use the pool. The poolside bar/restaurant was nice. The rooms are really dated, yet the bathrooms in the rooms have been remodeled to modern standards.