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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 410 reviews
86%
Recommend This Property

Ratings Breakdown

410reviews

  • 5 Stars
    241
  • 4 Stars
    97
  • 3 Stars
    34
  • 2 Stars
    18
  • 1 Stars
    20

Poorly run

By

April 25, 2017

platinumelite

Just avoid this place!! Too many negative things to list but it's not what I want for my business or family trip

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Felicitación

By

April 23, 2017

club

El trato recibido durante nuestra estancia fue excelente, la calidad del servicio de su personal superó nuestras expectativas. No habíamos tenido la oportunidad de hospedarnos ahí y sin duda regresaremos con gusto.

Es un hotel que sin dudarlo recomendaremos y que nos invita a querer hospedarnos en los hoteles de la misma cadena en las diferentes ciudades.

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Problema en check-in

By

April 23, 2017

club

Como es costumbre, es muy placentero llegar a estoa hoteles sin embargo, el personal en recepcion no tuvo un trato bueno a la hora de hacer check-in.

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Agradable estancia

By

April 22, 2017

club

Gracias está bien ubicado y cómodas las habitaciones

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Buena relación costo beneficio

By

April 20, 2017

club

Excelente ubicación, un poco conflicitivo el valet parking, la atención es buena pero debería ser mejor para los socios IHG el proceso de check in y check out debe ser mas ágil, la alberca es pequeña pero suficiente. La calidad de los alimentos debe ser mejor en la parrillada y mas variada.

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No refrigerators

By

April 19, 2017

I have stayed at this hotel many times and have always been happy with the rooms and the service. However, a year or two ago they removed almost all of the ice machines from the hotel, so the only one remaining is always empty. Now they have also removed all of the refrigerators from the rooms. In a place as hot as Acapulco, this is a major problem. If the refrigerators were replaced, I would happily stay here again, but as it stands now I am likely to look for another hotel.

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VIAJE

By

April 18, 2017

EXCELENTE HOTEL Y SERVICIO, EL UNICO INCONVENIENTE ES EL ESTADO DE LOS COLCHONES, YA SE SIENTEN VIEJOS Y CON BOLAS, ESO NO IMPIDE UN BUEN DESCANSO PERO SI LLEGA A SER INCOMODO

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Recomendable el Hotel

By

April 17, 2017

club

Desde la llegada al hotel, la atención del personal es de primera. La atención a habitación, también es con prontitud, calidez y amabilidad. El desayuno es muy buena y variado.

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Mala calidad en ese hotel

By

April 15, 2017

club

Una muy mala experiencia total no me volvería a hospedar en ese hotel y menos lo estoy recomendando

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N/a

By

April 15, 2017

club

Exelente hotel, cubri mis espectativas de descanso y divercion muy limpio y exelentes recamaras

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loby

By

April 13, 2017

club

la atención de las recepcionistas es muy buena, están al servicio de los huespedes

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Comentarios

By

April 12, 2017

club

Buen lugar para un viaje combinado buena ubicación bien cómodo y usuario correctos. El hotel está muy agusto

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