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It's easy to start earning points. Just travel, shop or dine out, and watch your points add up.

Explore the Benefits

Welcome to a simply rewarding experience.

Explore the Benefits

Here's to our rewarding relationship. We have so much more to show you.

Explore the Benefits

Ready for some great rewards? Use your points for Reward Nights, brand name Items, travel and more.

Explore the Benefits

Welcome to Spire Elite! A whole new level of benefits is yours to enjoy.

Explore the Benefits
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If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
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Frequently Asked Questions

Search our information center to find specific answers to many commonly asked questions. By browsing through our topics, you'll be able to answer your questions when it's most convenient for you.


Program

Can I earn points or miles for stays that occurred prior to my enrollment in the IHG® Rewards Club program?
IHG® Rewards Club points can not be retroactively credited for stays prior to enrollment.
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How can I enroll in IHG® Rewards Club?
Enrollment is easy and FREE. Simply go to the IHG® Rewards Club enrollment page, enroll at any of our hotels or contact the IHG® Rewards Club Service Center.
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How soon after enrollment will I get a card?
You will receive your IHG® Rewards Club membership kit within 2-4 weeks after your first stay. You may also print your temporary card to use when traveling prior to receiving your membership kit.
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At what hotels can I earn IHG® Rewards Club Points when I stay?
Earn points through the IHG® Rewards Club family of brands: InterContinental Hotels & Resorts, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Holiday Inn Club Vacations, Staybridge Suites and Candlewood Suites.
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How many points do I earn when I stay?
If you enroll in IHG® Rewards Club at the time of your initial stay at any IHG branded hotel (excluding ANA partner hotels worldwide), you will earn 1,000 points for that qualified enrolling stay. For subsequent stays, and for all stays if you enroll by some other means prior to your initial stay, you will earn:

10 IHG® Rewards Club base points per eligible $1 USD spent at all: Crowne Plaza Hotels & Resorts, Hotel Indigo, Holiday Inn, and Holiday Inn Express hotel brands
5 IHG® Rewards Club base points per eligible $1 USD spent at all: Staybridge Suites and Candlewood Suites
2,000 points per qualifying stay at an InterContinental Hotels & Resorts worldwide
2,000 points, 1,300 points or 600 points per qualifying stay at an ANA partner hotel

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Can I earn points and miles at the same time?
Your IHG® Rewards Club account must reflect either a points or a mileage earning preference. However, you can switch from one to the other at any time by clicking here. On rare occasions, there are IHG® Rewards Club promotions that offer points only, so if you are a mileage earner you will earn points on these offers. This information will be clearly displayed in the promotion details.
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Will my points ever expire?
To reward our guests who choose to stay with us more often, we focus more program benefits toward members who earn and redeem on a regular basis. All points will expire after 12 months if there's no account activity. But it's easy to maintain your points balance. Just earn or redeem once a year through any of our IHG hotels or partners.
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How do I become an IHG® Rewards Club Gold Elite member?
IHG® Rewards Club Gold Elite membership will be awarded to you if you have a minimum of 10 nights at qualifying rates; earn at least 10,000 Elite Qualifying points during a calendar year. Once you have earned Gold Elite membership status in any calendar year, you will maintain such status until the end of the following calendar year. To know more about the status and its benefits, please click here Link will open in new browser window..

* Participating IHG brands include InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, and Candlewood Suites®, Even® and Hualuxe®. Brands may be added or deleted at the sole discretion of SCH.
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How do I become a IHG® Rewards Club Platinum member?
IHG® Rewards Club Platinum Elite membership will be awarded to you if you have a minimum of 40 nights at qualifying rates; earn at least 40,000 Elite Qualifying points during a calendar year. Once you have earned Platinum Elite membership status in any calendar year, you will maintain such status through the end of the following calendar year. To know more about the status and its benefits, please click
here Link will open in new browser window..

* Participating IHG brands include InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, and Candlewood Suites®, Even® and Hualuxe®. Brands may be added or deleted at the sole discretion of SCH.
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How do I earn Spire Elite within IHG® Rewards Club?
The Spire Elite level within IHG® Rewards Club will be awarded to you if you have a minimum of 75 nights at qualifying rates; earn at least 75,000 Elite Qualifying points during a calendar year. Once you have earned the newest membership status in any calendar year, you will maintain such status until the end of the following calendar year. To know more about the status and its benefits, please click
here Link will open in new browser window..

* Participating IHG brands include InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, and Candlewood Suites®, Even® and Hualuxe®. Brands may be added or deleted at the sole discretion of SCH.

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If I qualify for the Spire Elite, how long will I be able to access my Choice Benefit?
Once you qualify for Spire Elite, you'll be able to access and choose your Choice Benefit until the end of the programme year (usually the end of the following calendar year.) For example, if you earn our newest membership level in August 2015, you'll have until 31 December 2016 to select your Choice Benefit.
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I would like to upgrade my friend to Platinum Elite, but my friend is not an IHG Rewards Club member. Is this possible?
Yes, you can nominate to upgrade someone to Platinum Elite but your friend will need to enrol in IHG Rewards Club first, by simply logging in to ihg.com/rewardsclub and selecting “Join IHG Rewards Club".
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As a Spire Elite member, if I choose 25,000 bonus points this year for my Choice Benefit and I requalify for Spire Elite next year, will I get to make another choice next year?
Yes, each year that you earn or maintain Spire Elite, you'll earn another Choice Benefit. And each year you can make a different choice.
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As a Spire Elite member, can I switch my Choice Benefit selection if I change my mind?
No, as both Choice Benefits are processed instantly, we are unable to reverse your choice once selected.
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As a Spire Elite member, I'm ready to choose my Choice Benefit! How do I make my selection and how long will it take to see the points or for my friend to be upgraded?
Simply log in to your account on ihg.com/rewardsclub and you'll be able to make your selection in your account. If you choose points, we'll deposit the points into your account immediately. If you choose to upgrade a friend to Platinum Elite, all you'll need is your friend's IHG Rewards Club member number (or have them sign up at ihg.com/rewardsclub if not already a member), and we'll instantly upgrade your friend to Platinum Elite.
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Can I earn points on meetings? 
Yes, you can earn points on qualified meetings by becoming a member of IHG® Meeting Rewards. If you are already a IHG® Rewards Club member, click here to update your account. As a meeting planner, you become a Gold elite member after hosting one qualified event or become a Platinum elite after two qualified events. 
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