Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
VIEW THIS RESERVATION

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
VIEW THIS RESERVATION

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 507 reviews
91%
Recommend This Property

Ratings Breakdown

507reviews

  • 5 Stars
    336
  • 4 Stars
    126
  • 3 Stars
    26
  • 2 Stars
    12
  • 1 Stars
    7

服务一流,房间舒适

By

May 03, 2017

club

跟女朋友的第一次旅行,虽然万达里项目都没开展,但是酒店让人非常满意,灯光温馨,适合入睡,如果能添加音乐点播功能,会更有情调。

Read More
Read Less

房间舒适,服务周到

By

May 02, 2017

club

对住宿非常满意,但在淡季期间去景区略显麻烦,拼车需要花不少费用,小镇上基础设施也关闭较早。另外,礼宾部的态度非常好,特别是张小哥

Read More
Read Less

床铺舒适,服务一流

By

April 27, 2017

club

宾至如归,训练有素。宾至如归,训练有素,床铺舒适,服务一流,床铺舒适,服务一流。宾至如归,训练有素。

Read More
Read Less

服务一流

By

April 22, 2017

club

非常不错,厕所设施有待改善,希望可以架设抽风系统会更为理想,希望采纳,五十字实在有点多,最好减少字数较为理想

Read More
Read Less

性价比很高

By

April 22, 2017

比较了很多酒店 这家度假假日是最高的 清明节去的 淡季 度假村里很多店都没开 也没法滑雪了 但是作为南方长的人 看到这么多雪还是很高兴的 也去了长白山北坡 西坡 看到了天池 非常high 以后会带小孩一起来

Read More
Read Less

服务态度不错,但整体体验不好。

By

April 21, 2017

club

1.第一天餐厅的豆腐花是酸的,我怀疑是隔夜甚至是已经变质;
2.值班经理的态度好,礼宾服务不错,其余的服务人员就不尽如人意了;
3.直到现在,超过72小时了,我的入住押金依然没有退还给我;
4.第一天入住的时候,房间号672,房间阳台非常的脏,有破旧衣物和烟头,阳台地板也很脏就像从来没有清洗过一样;
5.第二天入住的房间,房间号566,床底有其他住客留下的废卫生纸,也就是说并没有打扫干净房间;
6.第二第三天并没有给我更换睡袍,而只是帮我从浴室拿到了电视柜前,换两套浴袍都要省?这让我很失望;
7.房间的等有些坏了,有点脱落。由于是淡季,套房居然关了,没法订套房。
8.酒店后面是滑雪场,去滑雪场的草地有许多狗屎。。。而且酒店旁边木质的地板很多都坏了,还堆着很多旧木头,一番破败的景象;
9.交通比较不方便,去哪儿都得包车打的,没有大巴车接送,非常不方便。
10.总的来说,让我非常失望。

Read More
Read Less

假日品牌的一贯标准,性价比的典范

By

April 21, 2017

club

各方面都很不错,尤其是自助早餐做得相当好,房费包含滑雪票性价比极高。酒店地理位置也是长白山度假酒店群中离滑雪场最近的,这一点简直就是绝佳的竞争优势。

Read More
Read Less

值得推荐

By

April 18, 2017

club

不错的入住体验,会推荐给朋友,下次还会带家人一起来
不错的入住体验,会推荐给朋友,下次还会带家人一起来
不错的入住体验,会推荐给朋友,下次还会带家人一起来

Read More
Read Less

房间舒适

By

April 15, 2017

club

房间很舒服,就是床太软了,应该兼顾腰不好的人。大堂服务等很到位,客房服务稍欠缺,虽然秉着环保理念,但是有些服务还是需要跟上的。例如,洗漱用品第一天竟然没有摆放齐全。整体很好,希望改进。

Read More
Read Less

服务态度良好

By

April 14, 2017

club

工作人员给房间的时候如果能更加注意客户需求就好了,另外对于出现的问题解决的态度很好。房间温度对于小朋友夜间睡眠来说太高,小朋友热的全部脱光了还睡不踏实。可以灵活一点适应不同客户需求。

Read More
Read Less

房间大且整洁

By

April 13, 2017

club

客房面积很大,也很整洁,工作人员态度都很好,床睡起来也舒服,唯一有点小不便是卫生间的浴缸,如果是淋浴会更好

Read More
Read Less

房间舒适

By

April 12, 2017

club

干净整洁舒适,环境好,正好面对着滑雪场,风景也很棒,女儿很喜欢,还学会了滑雪。又能去玩温泉,很灵的体验,以后还会带女儿过来玩的。酒店的服务也很体贴,很人情周到,能问的都能解决。

Read More
Read Less