Rated 4.0 out of 5 by 31
Rated 5.0 out of 5.0 by Satyajit Wonderful
I and my family returned to Holiday Inn after quite a few years but we weren't disappointed. The room, food, service, cleanliness of the property and beach was very good. Hope to come back soon.
June 3, 2015
Rated 4.0 out of 5.0 by sachinaxis Great hotel but poor F&B personnel's service experienced
This is a good hotel also because it is located just beside the beach. I took my friends to Goa and they enjoyed their stay thoroughly as we only get to meet once a year when I am in India. Front Desk staff was friendly, I remember Suzanna, Sachin and one other guy doing a great job at the desk. Rooms were clean and nice. Loved the swimming pool and the beach.
The only downside of the hotel is its F&B staff. This guy was Captain or something for the Bar and food item sold in entrance lobby of the hotel. I wanted to buy a packet of dry fruit and wanted the charges to go to my room bill, but that guy looked hesitant doing it. I offered to pay with my credit card to which he said he won't be able to do that as well. I was surprised by that personnel's attitude of not caring to the inconvenience caused to me. Finally, I paid him in cash and had to wait for like 15-20 minutes because they did not have change to return. I mean seriously was that guy for real?
June 2, 2015
Rated 4.0 out of 5.0 by Santhosh HV Splendid Holiday
It was a great relaxing holiday with great amenities and quality tasty food,the private beach with beach grill shack was great way to chill out.
The billing desk needs a little bit of pro guys to handle the guests,but overall experience was awesome,will look forward to check in again.
May 27, 2015