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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 738 reviews
92%
Recommend This Property

Ratings Breakdown

738reviews

  • 5 Stars
    374
  • 4 Stars
    269
  • 3 Stars
    58
  • 2 Stars
    27
  • 1 Stars
    10

Remodelações Precisam-se

By

April 24, 2017

club

O mobiliário dos quartos e o estado das paredes, portas e alcatifas evidenciam uma clara e urgente necessidade de renovação.

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Nice place in a central location

By

April 24, 2017

club

Everything we needed was nearby.
We went for a private tour to the Fruit Farm, Water Fall, Spice Farm, China Town, Indian Avenue, George Town, and some other places.
The concierge was very helpful and flexible. The driver was punctual and professional.
There were some rude guests in the hotel. But I guess that is our of control for the hotel.

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Great hotel

By

April 23, 2017

It is the third time in holiday inn penang .everything was great. Hotel location,staff,customer service,food and the price too.

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Comfortable bed, great service, nice view

By

April 22, 2017

club

Thank you for the upgraded room, the bedroom was so comfy and sea view was so lovely! It makes our family trip memorable and I'll definitely come back again!

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客房

By

April 21, 2017

club

客房床很舒服,环境很安静,酒店早餐比较丰富,酒吧能提供多种酒水饮料选择。希望酒店能更多提供可供租用的沙滩游玩设施。

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Great service

By

April 20, 2017

club

Staff are very friendly and efficient. Rooms clean and comfortable.
Great location. Breakfast staff catered well for my partner who has food allergies

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Good service

By

April 17, 2017

club

- Staff service quality is good
- the hotel is located next to the beach. Children loved it a lot.
- children also enjoyed a lot at the playlab located at 1st floor of the tower hotel. The lady staff in-charge is very friendly and helpful.
- air-condition in the room may not be working well as we felt cold even we switched off the air-cond
- door may not close well if you expect it to close automatically
- it looks a bit run down and require refurbishment which is noted that the renovation is in progress.
- Overall, i have a good time with my family staying in the hotel.

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Enjoyable

By

April 13, 2017

Nice place for relax with family and friends. Hotel location also very strategic . Hotel staff very friendly and cooperative.

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Egg station

By

April 11, 2017

club

The only thing I would say is the guys on the egg station need to be trained on how to make scrambled eggs. What I was served bore no relation to scrambled egg as I know it, and I was horrified to see copious amounts of oil used in the pan.

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Should have booked two-night stay at the hotel

By

April 08, 2017

club

The location of the hotel is strategic and i love the room. My only qualm is the swimming pool, it's unspacious.

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Worst Experience of a Lifetime!

By

April 07, 2017

club

My luxury watch was stolen! And that too, from the hotel room. I have no doubt in my mind that my watch was left behind in my room.

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Great hotel for family with kids

By

April 05, 2017

club

The hotel is perfect for family travelling with kids esp. the playlab is amazing. Great location by the beach foo.

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