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Rated 4.1 out of 5 by 307 reviewers.
Rated 4.0 out of 5.0 Nice resort........... The rooms were clean and most staff was helpful and polite. The concierge was adequate at best as questions were not answered with confidence nor certainty. I expected Concierge service to assist me in a strange city and country and it was not as helpful as one would expect. Local shuttle service was available at two certain times during the day but a HOTEL Shuttle would have been more welcome, coming from the airport and helping with discovering parts of the area. Pool staff was excellent, hotel staff very good and the resort was clean and well kept. It would have also have helped to be informed of WHERE guests could access a swimming area in the ocean. August 29, 2015
Rated 2.0 out of 5.0 by VACACIONES DE VERANO EN LO GENERAL ESTUVO BIEN EL HOTEL PERO LA ANTENCIÓN DEL PERSONAL MUY DEFICIENTE, O POCO PERSONAL, EN LAS ÁREAS DE RESTAURANTE Y LOBBY MUCHÍSIMO CALOR . DE IGUAL FORMA EN LA HABITACIÓN NO FUNCIONABAN LOS AIRES ACONDICIONADOS, FALTABAN DE TODO EN CUANTO A L BAÑO JABON, SHAMPOO ETC., EL PRIMER DÍA DE ESTANCIA NOS ATENDIO DAVI Y FUE EXCELENTE AL DÍA SIGUIENTE EXTENDIMOS UN DÍA Y MUY MAL LA RECEPCIONISTA. August 26, 2015
Rated 5.0 out of 5.0 by reconocimiento al personal del hotel y servicios atencion calida del personal en el hotel, buenas instalaciones. August 24, 2015
Rated 5.0 out of 5.0 by hospitalidad, amabilidad , y comodo logre sentirme muy agusto y divertirme y pude descansar . August 24, 2015
Rated 5.0 out of 5.0 by excellent value during the time I stay at los cabos, I also booked a different hotel nearby, more expense than this one, but experienced much lower quality, comparing to that one, holiday inn food is much nicer, more stuff in restaurant, overall it is much newer, less crowded. only downside is AC seems to need always on in room to keep temperature low. August 24, 2015
Rated 4.0 out of 5.0 by Great Location - nice resort Overall this was a very nice location. The Breakfasts in particular were amazing! This is a wonderful location to unwind and relax. The fact that it is a three story hotel, we felt close to all of the activities. Positives: Breakfast, pools, staff, beach, nature park next door, cemetery near hotel (interesting location to visit), safety of location. Negatives: Fitness center equipment is dated, damaged and barely functional; Dinner menu limited, wine was terrible (recommend buying your own at Mega); easily accessible coffee in the morning (machine difficult to use and no creamer available); lack of music at two of three pools. Overall we enjoyed the trip and are considering returning. August 24, 2015
Rated 3.0 out of 5.0 by Cabo Del This Hotel has potential. Some very nice potential. The pools were entirely too hot. 96 degrees. August 24, 2015
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(98 Questions : 144 Answers)

Questions and Answers About This Property

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1 answer

Do you offer free breakfast?

8 months ago
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Answer: 
Yes, the hotel has an "all-inclusive" package, so you can have all of your meals included or some of them.
Priority Club Member: Yes
3 months, 1 week ago
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Do you offer adjoining rooms?

8 months ago
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Answer: 
Yes, this hotel does offer connecting rooms. However, they are unable to guarantee those requests until the day of arrival.
8 months ago
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Answer: 
With this hotel being in the shape of a "W" it allows for three very distinct ambiances within the same property. The first area is an Adult Section (No music, no food, no children. The perfect place to hide away and relax). They also have an Activities Pool (aquaerobics, water polo, water volleyball, trivia, bingo and Swim up bar) and a Family Pool (the place to get together with the family and enjoy water and sun fun).
8 months ago
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Do all rooms come with a view?

8 months ago
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Answer: 
Most of the rooms at this hotel offer a view of the mountains, pool or even the ocean. Check the description on your preferred room type for details on the specific view.
8 months ago
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Is there beach access from the hotel?

8 months ago
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Answer: 
Yes, but be very careful if you decide to swim, the under tow can be strong. The beach is beautiful and huge, it is directly in front of the resort. Basically walk right onto the sand from the pool area.
Priority Club Member: Yes
6 months ago
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