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Rated 3.8 out of 5 by 43 reviewers.
Rated 5.0 out of 5.0 by Great location and hotel I was very impressed with the hotel. It sits right on the lake and was even able to hear the waves from my room. The view was spectacular. The staff was great and very attentive. Definitely will be back! July 7, 2014
Rated 5.0 out of 5.0 by Look forward to next visit Staff and servers were great Outdoor patio is great place to relax and listen to the live music Sierra (bartender) was excellent and we enjoyed her company Main bar is very nice and modern, bartender introduced me to a new drink that was excellent rooms were clean and modern Big Bonus that they served Starbucks coffee July 3, 2014
Rated 4.0 out of 5.0 by Holiday Inn West Bay Traverse City Nice stay. Hotel has made some nice upgrades. Room was clean. Bed was very comfortable. The lobby needs some new carpet, which would greatly improve first impressions. Breakfast was great; lunch overpriced. Enjoyed the outdoor terrace entertainment in the evening. Beautiful location for a fair price. July 1, 2014
Rated 4.0 out of 5.0 by Breakfast Was under the impression that breakfast was included with this room but was not July 1, 2014
Rated 5.0 out of 5.0 by excellent hotel Best place to stay in TC. Rental equipment on site. Stand up paddle boards, kayaks, jet ski, etc. Can walk to town to shop, entertainment every evening, 2 pools. Will definitely stay there again. June 30, 2014
Rated 3.0 out of 5.0 by my stay at the holiday inn traverse city, mi My 1st impression as I walked into the hotel, was of a very dirty carpet in the lobby. I figured that with the proximity to the beach, this might be understandable - to a degree. My 2nd impression was that although I was given a King bed room per my request, that the front desk should have mentioned that this room did not have even a view of the parking lot (looking out the window, I was able to see only the rooftop and the back of the hotel sign) When I returned to the lobby to exchange rooms, the staff was very accommodating and friendly, and I got a 2Q rm instead - with a view of the sunset and a warning about the band playing beneath my window each night till at least 9pm. The room was very nice, but it seems that all of the carpets throughout the hotel are filthy. Although the rest of the room appeared clean, I was uncomfortable with the linens, and walking on dirty carpet and getting into bed is rather gross. The temp regulator was broken, and the phone didn't work. Staff was helpful and made things right, when asked -no complaint there, but overall experience was not a good value for the $$$. Locals tell me the hotel recently spent millions on upgrades - they should invest in a carpet cleaner, as well. I'll give up the view for a clean hotel next time I'm in Traverse City June 29, 2014
Rated 2.0 out of 5.0 by It's OK It isn't quite as bad as some of the reviews state, although I couldn't imagine being on the "club" side of the hotel. My suggestion, close the "club" or leave the IHG family. June 26, 2014
Rated 5.0 out of 5.0 by Good place to get away!!! Pleasant experience! I will come here again! The staff were helpful and friendly. Glad we came here! June 23, 2014
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