When booking my room the agent was polite, professional , and positive. He asked all the right questions to ensure that even though my stay was going to be short that all would be taken care of
even my food accommodation.
The room was cozy and warm when I arrive quite late.
The bed itself was a little hard but the pillows were amazing!!
The only thing I would say that would be negative would be that the Internet connection was VERY slow. [Less]