This is my second visit to this property. I returned on the basis of the outstanding experience I enjoyed during my first stay. I was not disappointed.
Check In was particularly well handled.
Somehow I did not allow for the loss of day flying from Los Angeles and missed the first day of my reservation. Understandably I was to be charged for this mistake. The lovely lady at the front desk checked with here manager and obtained permission to the forgive the charge. I am very grateful to her.
Without asking I waa upgraded to a lovely one bedroom suite and provided access to the Club InterContinental.
Room: beautifully designed and maintained with two zones of effective air conditioning.
Service: Superb. I never passed an associate from the parking valet to the housekeeping supervisor who did not smile and greet me.
Lucinda, the club manager, and ALL her associates including Anna, Joyce provided outstanding personal service. Lucinda ALWAYS made time to speak directly with me and attend to any issue. The servers always made time as well. The buffet at breakfast is excellent. The evening buffet has been downgraded due to IHG new guidelines but is still a not to be missed experience.
This property has my unequivocal HIGHEST recommendation.
Going to Singapore? Do not miss this world class property [Less]