The staff was super friendly and helpful. The shuttle service to and from the airport was very prompt, and the drivers were very friendly as well. FYI, you do need to call the hotel when you are
ready for pickup at the airport.
I got to the hotel earlier than expected, which was about two hours before the standard 3pm check-in time. So I decided to have lunch at the cafe/bar area. The waitress, Cinthia, was very attentive and friendly. You couldn't ask for better service. Another gentleman from the hotel also stopped a minute to ask how my food was. The food was very good. I had a burger, which was ok, and fresh fruit, which was excellent!
Before I finished lunch the front desk called my cell phone to let me know my room was ready. The ladies at the front desk apologized for the room not being ready, but that really wasn't necessary. I feel they went above and beyond to get me into a room quickly, even though I had arrived too early for check-in. [Less]