Attitude of the front desk personnel in the evening after I checked in was horrible. The girl that checked me in was so polite and generous, but later I went to my car and encountered a different
person at the front desk. She addressed me by saying "HEY", to say the least I was shocked at her unprofessional attitude.
Next morning went downstairs for breakfast and spoke to the young lady on duty and she was the total opposite, very nice, and apologetic for what I experienced the night before. We both agreed I'm old enough to be the employee from the night before's mother, so it was also a lack of respect.
Have the women from the day of check out RE-TRAIN the girl from the previous evening. She could learn a lot from her!! [Less]