Our stay was arranged by insurance due to an issue in our home near by. The hotel desk staff were very helpful in following the additional steps required due to the nature of our stay and eventually
of changing our stay from being paid by the insurance to using points. Not an easy process but the hotel (and IHG Rewards) were very helpful.
The suite provides a lot of room compared to a standard room which is really appreciated during a 2 week stay. [Less]