Excellent staff and always an enjoyable stay. My only complaints are not getting the perks that I used to get with IHG properties.
I no longer have the newspaper delivered to my room.
I no longer
get up graded to the best room available.
I don't receive the welcome points and the amenity, I have to choose one or the other.
In other words Spire Elite is not special anymore except for the extra points.
Also, breakfast offerings are boring and the same items day after day. I go off property to get my breakfast. [Less]