When we arrived, we waited for over 5 minutes for someone to come to the desk to check us in. We were not acknowledged as Priority Club and were not offered any amenities. Twice during our stay we
inquired. Upon check-out there was another person at the desk and we inquired of her, she said she was surprised. I told her that I did note in previous reviews that this happened previously. We were pleased with our stay, but thought it strange. As we were leaving she came up to us and gave us water and snacks for the road and apologized. Later we received a call from the manager and he too apologized.
Although the locations is very peaceful, it is difficult to come out of the entrance into the traffic at times it backs up. [Less]