Rated 4,0 out of 5 by 204
Rated 5,0 out of 5,0 by Arthur5541 In town on business
Caring staff and clean all around site. Nice rooms and breakfast buffet. It would be nice to have Breakfast covered at upper levels of IHG Rewards. Workout room is small with limited equipment.
30. Juni 2014
Rated 4,0 out of 5,0 by LoanArranger Comfortable bed/pillows; great shower, quiet a/c
stayed one night before going to the airport. was a little concerned about the noise from planes but that seemed to end around 11 pm (or I was too tired to notice). Floors were not carpeted but were some sort of hardwood which is much cleaner and the room didn't have that smell from the carpeting!. Great shower,but they could have supplied a few more towels in the room; i'm sure they would if I called for som more. Generally speaking I was very satisfied. One flaw they need to address is after you park your car in the garage and check in, they will ask you to go back to your car and put a parking pass on your dash which is inconvenient 'after' you've shlepped your bags into the hotel.
27. Juni 2014
Rated 4,0 out of 5,0 by Falcon4 Needs some work
Staff is always very nice but even with new people running the bar/restaurant it still needs some work, The breakfast buffet had warm coffee and we had to fight with the lids covering the food.
24. Juni 2014
Rated 3,0 out of 5,0 by cld300 Poor Restaurant
Dined here twice during my June 2014 stay for business. Both meals were less than mediocre. Had a stir fry dish served with rice that was so stale and rubbery that I could not cut through the shaped rice with a knife. Stir fry and sauce clearly came out of a box.
Next meal was no better. I would have complained but the waitress brought my meal and then never returned. Frankly, I was hungry enough that I would have been waiting an hour to get a replacement dish...despite the restaurant almost empty both times I dined there.
Old hotel with new furnishings and finishes disguised as "boutique".
For the money, I'll select another brand next time.
24. Juni 2014
Rated 1,0 out of 5,0 by FreqYYZTraveler Noisy and a little seedy
I stayed there during my business trip to Mississauga, and regretted the decision. Although the external sound insulation in the room is adequate, considering that it's directly under landing path of the aircraft (insist on the room facing the back of the hotel!) there was partying (for two of the three nights I was there) and an occasional fight outside my room that I had to call security to break up. The room was a little dirty (I found previous guests' hair in the bathroom), and had nicks and gouges in the wall from whatever activity took place there previously. It also felt like it was a redesigned (on the cheap) Holiday Inn, and the design already feels dated. There was a power outage during the night, and the fire alarm went off briefly (but the piercing sound was enough to wake you up and give you an adrenaline shot). To add to that, the alarm clock got reset because of the dead backup batteries. Management did send someone to replace the batteries, but it was too late for me.
Breakfast is included with the stay, but it is a Sysco special (fake maple syrup, etc), and you're better off getting your coffee elsewhere. It is no better and no worse than a Holiday Inn class hotel anywhere in N.America.
Note that the only restaurants venues that are within walking distance are Ho.ters, Arizona (a local version of it?) and a venue called "Landing Strip". You must rent a car or take a taxi for anything else.
23. Juni 2014
Rated 5,0 out of 5,0 by fld62 Great hotel
Extremely pleasant and accomodating staff. Great shuttle service to/from airport. Rooms are clean and comfortable.
21. Juni 2014
Rated 4,0 out of 5,0 by Ontheroadagain7511 Still needs work
Van service from airport was delayed by more than 1/2 hour. AC did not work. TV is fixed to wall and can't be comfortably watched while working at the desk. No ironing board but when I called one was gotten to me quickly. Cheapest IHG property at Pearson so guess you have to live with the inconveniences. Staff is very friendly but hotel still needs work.
19. Juni 2014
Rated 5,0 out of 5,0 by stmayhem excellent experience all around
the building (especially the indigo lights at night)
all phenomenal. I had zero expectations as I had just picked this hotel due to proximity to my training course, but am sooooo glad I did. Highly recommend and would definitely stay there again if in the area.
18. Juni 2014