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Hotel Review
Guest Reviews
Hotel Indigo Asheville Downtown

Hotel Indigo Asheville Downtown

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 1151 reviews
93%
Recommend This Property

Ratings Breakdown

1151reviews

  • 5 Stars
    840
  • 4 Stars
    197
  • 3 Stars
    62
  • 2 Stars
    28
  • 1 Stars
    24

Great hotel bad food

By

March 27, 2017

The hotel was under construction during my visit but overall it was fantastic. I would highly recommend staying in this hotel in the area but I would certainly look for another place to eat. The staff was more than helpful . And the valet attendants were great in recommending a fantastic restaurant called the red stag in the Biltmore Village. I did eat dinner one evening in the hotel bistro I had a salad and wings . Both were Well below average too terrible.

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Best value downtown Asheville

By

March 26, 2017

platinumelite

The balcony king suite is the best value on downtown Asheville in my opinion. Huge balcony with gorgeous view of mountains. Full kitchen. Fireplace. Huge bathroom and shower. Very upscale room within walking distance to anywhere downtown. Katie, the concierge, always goes above and beyond.

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Confortable, nice location

By

March 26, 2017

The only problem I had is that the bathroom (toilet) has not been cleaned the first day of my arrival.
There's not washer and dryer.
No buffet breakfast.
About the rest just a great location and nice hotel.

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Great Location

By

March 26, 2017

Wonderful location and clean rooms. Very friendly staff. Had a small problem with my bill, but was fixed quickly. Would stay again.

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Great place to stay in Asheville

By

March 26, 2017

club

Was a great stay. They are mid-remodel at the moment, so the Lobby was a bit "industrial/Chipotle" looking. View was great and Staff was super attentive with good local smarts.

No pool/Hot Tub was a bit of a downer.

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Large room nice bed

By

March 25, 2017

This hotel has a nice modern look and nice size rooms with comfy beds!

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Wonderful

By

March 22, 2017

club

Love the hotel! Stay here every time I go to Asheville. Great location and staff is always super helpful

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Honeymoon Stay

By

March 18, 2017

This was the perfect stay for my honeymoon. The valet and bar services are excellent. The view from the suite balcony was amazing. Perfect downtown location for walking to pretty much everything.

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You don't get what you pay for

By

March 17, 2017

club

My wife and I had plans to stay in one of the best rooms in the hotel, a 750 sqft suite with an awesome view. I booked this specific room.

When we arrived, the manager informed us we had been upgraded to a better room. I told him that I selected a specific room, and he said this was our room now. It was not better, it was smaller with a worse view, and a small bathroom without a window.

I called down to complain, and magically, somehow, the room I initially booked became available. He brought up the key and my wife and I moved all our belongings.

Horrible service recovery.

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Rooms need updating

By

March 17, 2017

club

Rooms, carpets, furniture need updating. Carpet was dirty. Furniture was well worn.

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Great atmosphete

By

March 14, 2017

platinumelite

We always enjoy our time in Asheville and the Hotel Indigo is in a great location. Easy walk to restaurants, shopping and entertainment.

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Wonderful

By

March 13, 2017

My fiancé and I had a great stay at this hotel for a concert we were attending at The Grey Eagle. It is close to all kinds of great places that we love in downtown Asheville. We will definitely stay here again.

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