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Hotel Review
Guest Reviews
Hotel Indigo Basking Ridge - Warren

Hotel Indigo Basking Ridge - Warren

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 425 reviews
86%
Recommend This Property

Ratings Breakdown

425reviews

  • 5 Stars
    252
  • 4 Stars
    86
  • 3 Stars
    41
  • 2 Stars
    27
  • 1 Stars
    19

Stay was good overall

By

June 27, 2017

club

Breakfast offering not much variery. Breakfast is too expensive will not be getting breakfast again.

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evening staff

By

June 23, 2017

This property is clean and quiet. The day staff was wonderful. Very professional and attended quickly to a problem I had with my shower. The evening staff however was quite rude. First evening there with colleague who was checking in late, the staff did not make eye contact, had phone to her ear and did not verbally acknowledge those of us standing in front of her while she attended to the check in. I purchased two sodas for the room and (near midnight and I a single woman), was about to get on the elevator, a man who did not identify himself as staff asked me for my room number to charge the drinks. I advised this had already been done and would not provide my number as I had no idea who he was. It was the next evening when I saw him working counter that I saw he was staff. I attempted to purchase something from the side store. He, like the other evening staff, stood with phone to his ear, did not acknowledge my presence and finally tossed a pencil and pad to me and said 'write your room number'. Such a different experience from the very pleasant and professional daytime staff. It does not take much to say 'I will be with you in just a moment'.

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Business stay

By

June 20, 2017

platinumelite

First time on this hotel brand. Overall good experience with room and amenities. Only complaint is the lack of the standard in-room refrigerator which I expect in any room with 150.00 rate, As a business traveler, the fridge is a must for me to feel really comfortable.

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Good stay: indigo?

By

June 19, 2017

Good stay but doesn't feel like an Indigo. No local boutique feel at all.

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No sleep

By

June 17, 2017

club

Poor attempt at a face lift.. humid and stuffy halls.. worst was the bed that felt like a piece of wood that creekef every time you moved. Pillows were awful too...back still hurts days later..

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Exceeded all expectations!

By

June 13, 2017

We booked a room here at the last minute for a wedding we were attending nearby, and I'm so glad we did. For the low price I was expecting something pretty bare bones, but the room was lovely and modern, everything was very clean, the bed was comfortable, and the limited interactions we had with staff (just checking in and out) were very pleasant. I had never stayed at a Hotel Indigo before, but I don't believe this will be my last time, thanks to this experience.

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Minor repairs needed

By

June 12, 2017

club

Peeling wallpaper
Gaps in flooring tile
remote would operate TV
No counter space in bathroom

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Overpriced hotel

By

June 05, 2017

club

The hotel has potential but just isn't worth the money. I've had better experiences at a budget hotel for half the price.

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Decent room, but inappropriate staff phone call

By

June 05, 2017

club

Completely inappropriate to call solo female traveler after 10 PM to "check on" how they're enjoying their room.

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Tucked in but close

By

May 31, 2017

club

Cheap rate for a high end neighborhood. Proximity to the local jaunts and not too far from NYC. Highly recommended.

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Great Value

By

May 29, 2017

club

Very nice rooms that didn't look like most average business hotel rooms. Large rooms with a real "boutique"
feel.

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Recent Stay

By

May 27, 2017

club

Terrible hotel room. The bed was broken, the furnishings were terrible and the overall feel of the room was cold and uninviting.

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