 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
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Guest Reviews
Hotel Indigo Birmingham
Great service during Pandemic
ByKrust H
November 13, 2020
We stayed a few days before the second lockdown. The staff were exceptionally friendly and helpful. The Cube parking was convenient. Amazing value deal including food at Marco Pierre Whites and bubbly. Very clean, very stylish, great location. Nice for canal walks and exploring. 10 minute walk to Bullring. Food was outstanding, thoroughly enjoyed. Unfortunately spa not open due to Covid-19 restrictions but we knew this and still had a fantastic time. Highly recommend. All Covid-19 procedures in place, felt very safe.
Night away
ByLewail
November 07, 2020
Excellent stay - would recommend.
Very helpful staff.
Lovely clean rooms.
Mini fridge was handy to keep our drinks cool due to 10pm curfew was back in room earlier than we would of liked.
Cube stay
Bymoonroach
November 02, 2020
Lovely stay, friendly staff, great location. Room was a little hot though
One night stay
ByAndy
October 24, 2020
This hotel is perfectly fine and has great views across Birmingham. However, arriving by car, parking was important to us, unless you've got a small, high clearance, car don't expect to park at the hotel. Instead you have to park at the Mailbox, which even with discount is expensive. Find a hotel further out with free parking and catch a bus into town!
Breakfast was affected by covid and therefore limited. I don't see why we couldn't have been offered boxed cereals and they only had apples for fruit. Cooked breakfast was good though.
This place is a bit strange sharing the building with other businesses, hence why you're on the 24th floor. Overall a decent stay but I wouldn't stay here again. Beware of the roadworks around the hotel too.
Great hotel and excellent value for money
ByLisa
October 23, 2020
Clean, friendly, professional and great food. Loved the atmosphere with dimmed lighting and lovely decor
Great short break
ByJo26
October 22, 2020
Lovely bedroom with good facilities excellent views.
Best nights sleep ever. Helpful friendly staff
Night away
ByJayh17
October 21, 2020
Fantastic hotel and great staff, room was good and the view of the city were great, bed was very soft and had a hollow where the two mattresses zipped together which didn’t help with sleeping.
Breakfast was lovely.
Lovely view and great staff
ByMr A
October 19, 2020
- Nice environment with lovely ambient. the staff are very friendly and helpful; Good value for your money.
Great Experience
ByJepo
October 15, 2020
Excellent run hotel in these unprecedented times. Secure parking out of this world. Room views unbelievable by day but at night very spectacular. Bed very comfortable and cleanliness of room very good. Food hot and well presented. Will have no problem staying at the Hotel Indigo, Birmingham again when in the area.
Mr J smith
ByJimmy
October 10, 2020
Excellent hotel excellent staff excellent car park exquisite food and restaurants
Excellent hotel
ByWill717
October 07, 2020
Loved our stay here, balcony room was awesome! Would definitely recommend
Birthday
ByJosh
October 07, 2020
I stayed at this hotel for my birthday but also proposed to my girlfriend that night as well. I had put on my ihg app the reason I was visiting and nothing had been done and same in the restaurant I had put both info on and nothing was done either coming from a hotel background myself a company of your standards I would expect at least a birthday plate / congratulations plate or something done in the room to recognise your guest then when asked how our stay was and we explained how we felt nothing was done and not even a sorry about that we just got told well it’s not on the booking to me that’s not customer service. The room was really clean and nice however was surprised your balcony rooms don’t have any cover considering you charge £50 more than all your other rooms so you can go out even if it’s raining as I booked so we could stand out there and have a drink.