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Rated 4.2 out of 5 by 558 reviewers.
Rated 4.0 out of 5.0 by Good service by hotel staff members and good location in Downtown Chicago The location of the hotel makes the difference when doing business in Downtown Chicago. All types of transportation systems are near by the hotel March 31, 2015
Rated 3.0 out of 5.0 by Charming Staff was very friendly and efficient. Breakfast was good and wait staff was very friendly and helpful. The room seemed to be a bit on the dingy side, but it could have been just the age of the furniture. It was almost impossible to find an outlet, I ended up having to pull the bed out from the wall to plug my phone in and pull the desk away from the wall to plug my computer in. The coffee maker was a joke, put it on 1 cup and water came out both sides making a terrible mess. Pillows are blankets were great, but the mattress was very springy and a bit too firm for me. Overall, it was a 3 star quality. Low price and average accommodations. March 29, 2015
Rated 4.0 out of 5.0 by Nice Place Not as business oriented as HIX, but it doesn't promise to be. I needed a room last minute and they had one. I wouldn't have stayed if it wasn't for the parking special. Even though I booked same day, it would've been nice to be recognized for my IHG status. March 29, 2015
Rated 4.0 out of 5.0 by Good location and service with great price Staff was courteous and helpful, stay was comfortable and the hotel is located quite conveniently close to both the business and entertainment district March 27, 2015
Rated 4.0 out of 5.0 by IHG is a good organization I always enjoy staying in this neighborhood. Proxity to food and entertainment is adequate but the not the main draw. Proximity to the L is great and I will be back. March 27, 2015
Rated 5.0 out of 5.0 by Friendly, Professional service The fun casual atmosphere of the Hotel might make one think service would be more casual, but that could not be further from the truth! The staff was very professional and provided high quality service. March 27, 2015
Rated 5.0 out of 5.0 by Anniversary Weekend! Enjoyed our stay at this hotel. Easy to get too. Staff were friendly and professional. Hotel was clean and well kept. We felt safe walking from hotel in the lcoal neighborhood. Overall had a nice stay. I thought the price was above average for th earea. March 26, 2015
Rated 5.0 out of 5.0 by Great place, convenient to MagMile and Old Towne Among the best experiences I have had in a Chicago Hotel. Clean, reasonably quiet (it is the City), with excellent staff and amenities. March 24, 2015
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