Rated 4.2 out of 5 by 303
Rated 1.0 out of 5.0 by vaughndm Not a great stay
The staff at this property was extremely rude. Not only were they rude to me, they were also rude to the IHG representative over the phone who was trying to accommodate my request for lodging. I would not recommend this property.
May 5, 2014
Rated 5.0 out of 5.0 by Janjan345 Very clean room, great location!
My daughter and I stayed here for 2 nights and absolutely loved it! Our room was clean and decorated very well, we loved the colors! We asked for an extra blanket one night and it was brought to us very promptly. We has a fireplace in our room, and enjoyed the coziness of this in the evenings! Location was perfect, easy walk to Magnificent Mile and a good hike to Millenium Park. Will definately stay here again!
May 1, 2014
Rated 5.0 out of 5.0 by Kwatson AMAZING
I was a Little skeptical by the reviews I had seen with "issues" regarding the hotel in. some complained about the rooms being too small, construction that was going in the hotel, and a lot of back and forth with hotel employees. To my very pleasant surprise those "issues" were not a factor. The were 3 of us in a room and the size was of the room was PERFECT. It even had enough mirrors and outlets in the room for all three of to get ready at the same time for a night out on the town. The construction that was going on was very minor. The hotel was getting new tiling in the lobby and it was not in any way inconvenient. or noisy. Last but not lease there was absolutely NO issues with the employees, they were nothing but helpful and pleasant.
P.S. the room we were in looked EXACTLY how they pictures look on the website
April 14, 2014
Rated 5.0 out of 5.0 by goodshep bright comfortable rooms
We enjoyed the Hotel Indigo very much. Location and comfort and service all great.
April 10, 2014
Rated 4.0 out of 5.0 by LittleRoo Great Stay, Thanks to Andrew!
Our visit started off rocky, as they tried to put our reservation for 4 people in a room with one king bed and blueberry wallpaper....but Andrew at the front desk took amazing care of us! Our new room was fabulous (lilacs? lilies? either way, very pleasant wallpaper) with super comfortable beds, and a great view of the city through a wall of windows. The layout of the room was great, very comfortable to get ready, the lighting was good in the bathroom (no putting on makeup under florescent lights! Win!) and there is candy at the front desk.
THANK YOU ANDREW AND HOTEL INDIGO FOR A GREAT STAY!!
April 9, 2014
Rated 5.0 out of 5.0 by BbyDoc Hidden Gem
I love staying at this hotel because of the neighborhood. You are walking distance to several popular eateries and bars, but still tucked away in the middle of the block that you are not in the heart of downtown. The room colors and schemes reflect the boutique style and have a great bed and breakfast feel. Can't say enough about Hotel Indigo.
April 7, 2014
Rated 5.0 out of 5.0 by sponger576 Great Chicago Hotel.
One of, if not the best hotel in Chicago for the value. Love staying here and I visit 2 times a month.
April 7, 2014
Rated 3.0 out of 5.0 by Rokk OK for 1 person
Your towels came in handy for filling the gap in the window that does not close all the way. It must cost extra in the cold of the winter to heat a room with the window open in the windy city.
April 7, 2014
Rated 5.0 out of 5.0 by RubyRJ Excellent location and value
We were very pleased with the service and accommodations this hotel provided. The service staff went above and beyond to help us with our needs. The location, so near the train station, a grocery, and other essential businesses, made this an ideal stay. We will return on our next visit to Chicago!
April 3, 2014
Rated 5.0 out of 5.0 by WDM Hawk Another great stay
This is our hotel of choice in Chicago. We were greeted with a nice little St Patrick's Day surprise in our room (free drink tickets were part of it). Once again a great comfortable stay!
March 19, 2014
Rated 3.0 out of 5.0 by Tom1248 Needs work
I like the hotel and may stay there again. Great location. Convenient to stores and restaurants. Very comfortable bed and plenty of hot water. Convenient parking.
As a Priority Club member I was upgraded to a larger room ( #511) which I appreciated. Unfortunately there are no mini refrigerators in the rooms, even though the TV cabinet had a empty compartment for one. The heating system in my room was so loud that I had to turn it off just get to sleep. I was unable to change a hundred dollar bill during a weekday morning because the young lady at the front desk said that she didn't have any 20s and made no attempt to obtain any. I would think a request of the on duty manager could have resolved the issue. Regular maintenance inspections of rooms and customer relations training might be something to consider.
March 16, 2014
Rated 5.0 out of 5.0 by bruiser69 All round excellence
Great 'funky' room with extremely comfortable bed. All staff were very helpful and friendly. Would definitely recommend for such good value.
March 12, 2014
Rated 5.0 out of 5.0 by d0n r0sa Great service
When I tried to check in it turned out that I had booked a room, but one month later. Problem solved within 5 min and even got a lower price. The service just kept on like that all the way to the time when they helped me get a cab to the airport.
Great room, great view and great value!
March 8, 2014
Rated 4.0 out of 5.0 by East Coast Traveler A Weekend Away
Very friendly staff- particularly the bar, fabulous neighborhood and location for all things Chicago. Close to entertainment, food, train, and more. Rooms are small, functional, great for this stay.
March 7, 2014
Rated 5.0 out of 5.0 by km4000 Needed a hotel in a hurry and found this gem.
I live in the neighborhood but needed a place to stay while my condo was being shown to buyers and I was suffering from the flu. I made the reservation the day-of and the staff was very accommodating in getting me an early check-in time so I could spend the day there and return to my condo at night. I found the colorful, almost nautical-like decor really pleasing. The lobby and room were both very clean and orderly. The hotel was very quiet and the walls must be thick because I was able to sleep the entire time, even though my room was right across from the elevators! I was really impressed by everything, except the food menu - not many vegetarian options and it seemed way overpriced. The price was great too, so I will definitely keep it in mind for visiting friends and family.
March 3, 2014
Rated 5.0 out of 5.0 by Pschwaby Great place. Comfortable, bright and cheery.
Great place to stay for the value. Little noisy from the street. We were on the eleventh floor and could hear people talking as if they were right outside our window.
Our daughter lives a little less than a mile from here and we could easily walk to her condo. We will definitely be staying here again! It's bright and cheery and very clean.
March 2, 2014
Rated 5.0 out of 5.0 by Nathy Great staff and location
Overall we where very impressed with the location, staff, and service. My only complaint is that it was hard to sleep in late due to the service elevator by our room and the fact that the light blocking courtain did not completely darkened the room.
February 26, 2014
Rated 5.0 out of 5.0 by TRPChicago Neighborhood urban comfort, close to everything.
Excellent value, for fine accommodations (room sizes vary) and a pleasant, attentive staff.. Good restaurants are VERY nearby - almost next door, across the street, down the block - and transportation is available 24/7. And ... a convenient location with Chicago at your feet!
February 26, 2014
Rated 1.0 out of 5.0 by Zippy47 Will not stay again
outdated small rooms with peeling laminate flooring, horrible decor. $45 for parking? Really!?
February 19, 2014
Rated 5.0 out of 5.0 by Bspeak Great Location - Great Service
Indigo is the boutique property of IHG so keep this in mind when booking this facility. The property and rooms are very smartly done with great use of space. Wooden floors in rooms add a nice home feel/touch. Prefectly located for Gold Coast activities - easy walking to many places. Knowledge desk staff and very curtious in every aspect. The property/lobby is undergoing a bit of construction, but bot to worry.
Choose Indigo and you cant go wrong. Thanks
February 19, 2014
Rated 5.0 out of 5.0 by Dave28 Great gold coast location
Hotel Indigo is a great refreshing hotel. Great staff, room was comfortable and inviting. My wife loved the aveda soaps and lotions. The hotel is close to the action on Division street. Breakfast was good. Will stay here again,
February 13, 2014
Rated 2.0 out of 5.0 by MonkeyBanana Super loud A/C
Had hard time sleeping due to the AC.... Roaring all night. Was crazy
February 12, 2014
Rated 2.0 out of 5.0 by Dont recommend Not recommeded
Would not recommend this hotel. Front desk seemed unwilling to help out with finding local restaurants. The lobby was being renovated. Our room was cold, small, and had limited closet space. There was no where to get anything to eat between 11 am and 6 pm.
February 12, 2014
Rated 2.0 out of 5.0 by ta38 Bad Attitude
My wife and I enjoyed this hotel when we stayed last month, but this recent trip was not so great.
It appears there has been a change because the staff was definitely teed off and treated us as if serving us was some kind of inconvenience. The person at check-in definitely had somewhere else to be or maybe he just didn't like the way I looked.
Then, later in our stay, I asked a different person at the front desk for something (my wife forgot toothpaste) and you would have thought I asked if I could stomp puppies in the lobby.
Won't be staying again on our next trip to ChiTown for shopping. Too bad, this was our second stay in as many months and thought we had found a new home for our trips.
February 12, 2014
Rated 4.0 out of 5.0 by Evemh2o Terrific value and a really good hotel in downtown Chicago
I am copying and pasting the review I posted on Yelp.
I read a sample of reviews before writing this. This is the first and may be the last time I ever do a review on Yelp, I'm not a fan of these things, but in this case, I am doing it.
I felt many of the other reviews were did not take the value into account. YOU try finding a hotel in a decent neighborhood in Chicago for less than $100 a night (and that included the tax!#. I was surprised and arrived not expecting much.
SATFF AND ACCOMMODATIONS: The staff, for the most part, were exceedingly helpful, cordial, and cheerful. This is an older hotel building, so be ready for what hotel room dimensions used to be like, yes, they were smaller, the halls were narrower. However, I found my room to be more than adequate. The décor, while possibly out of place in cold, snowy Chicago, was lighthearted and fun. My room had everything I wanted, coffee maker, Wifi, big screen tv, hairdryer, desk, plenty of lighting. And it was clean. Sure, there was a bit of wear and tear showing here and there, but the hotel seems to be in the middle of upgrades, so I'm sure they know.
VALUE - For heaven's sake people, do you know what a typical hotel costs in downtown Chicago these days?!? This place was not only a bargain, but pleasant, clean, safe and convenient on its own merits but with the added benefit of being affordable, the only thing that kept this from being 5 stars is that it's not the Ritz.
CONCLUSION: I will not only heartily recommend this hotel to friends #or maybe not, part of me would like to keep such a deal a secret) but will absolutely, positively, stay here again on future trips.
Thus endeth my first and probably last review on Yelp..
February 12, 2014
Rated 5.0 out of 5.0 by belletaire Refreshing little hotel!!
Great hotel right in the middle of things! Easy to find, park, and get around. I loved the decor of the room! The entire staff was very friendly and willing to assist in anything we needed. I can't wait to come up to the city again because I will want to stay at the Hotel Indigo!!
February 10, 2014
Rated 5.0 out of 5.0 by VeraC Great experience! Excellence, all over again!
I have been staying at the Indigo hotel I every time when I visit Chicago. I have been visiting Chicago once in month for the last year. I always have a feeling that I came back home. The staff is very friendly. I would like to thank everyone for their professional courtesy, especially Alma Hodzic!
February 6, 2014
Rated 1.0 out of 5.0 by Eek81276 Pets
The day we checked out my daughter was not feeling well. As we checked out I noticed a dog bowl in the lobby. Until this point I did not realize that this hotel allow dogs. I would never stay at this hotel again for this reason. My daughter has horrible allergies and asthma two dogs. This was not evident to me upon check-in that the hotel allowed dogs.
February 4, 2014
Rated 4.0 out of 5.0 by EProtexx Decent Hotel
My wife and decided to stay here for New years eve and was very disappointed in the room view. As we looked out our window hoping to see a good skyline view all we saw were rooms for this site. I think if I could open the window I could have beat on the window across from mine. Very poor view. The rooms seemed shabby and outdated and the parking was $45.00 a night.
The upside was in the past we have stayed downtown and all we heard were sirens. Here the big city noises were kept to a minimal (although I do think I could here the TV across the window way most of the night). The staff was very nice and helpful in getting us directions to places to eat.
January 8, 2014
Rated 4.0 out of 5.0 by Gabriel M Excelente Location for visit Chicago
The hotel is nice, not new but has a lot of fun colors, the parking price is pretty high...
January 2, 2014