Rated 4.5 out of 5 by 294
Rated 5.0 out of 5.0 by wedding guest 28 Charming
My sister and I stayed here to attend our niece's wedding. My sister and I have opposite tastes, while I found this hotel charming and quaint, she found it lacking in a more cosmopolitan way and felt it was pricey for what it is.
I had thought there would be bath-robes for complimentary use during our stay but none was to be had. I would have brought my own if I had known. Most other hotels I've stayed at have bathrobes available.
We both agreed that the utensils at the restaurant needs re-furbishing, most of the flatware looked quite old and used. Breakfast was just adequate, lunch was better.
The rooms are nicely situated and we had terrific weather over the weekend which made our stay particularly nice.
May 26, 2015
Rated 2.0 out of 5.0 by Ueberwoman Not the Indigo we thought it would be
This is an old facility that has been rehabed for a lot of money. It lacked attention to detail and cleanliness which can be attributed to poor management. The floor of the room was dirty with sand and dust - the soles of my feet were dirty the first time I walked on the floor. The sink drain did not work. The fan had only one speed (the highest) which you could not adjust. In the booking description it said it would come with a fridge. They had something that looked like a fridge but turned out to be a "cooler". We had to insist on getting a real fridge to keep our food from spoiling.
Guests left dishes on the outside walkways which were there for the whole day or longer without staff picking them up. The main lobby, restaurant and pool areas were wonderful. The place needs more attention to detail when it comes to housekeeping.
It also had no recycling services available for guests which is a shame. Considering California's water shortage, they should have offered the standard option of NOT having new towels every day. I was appalled how backwards they are in the environmental department.
May 26, 2015
Rated 5.0 out of 5.0 by okrachokra Great Service and Location
The hotel is comfortable with all the amenities one would expect at a place like this.
What stands out is the service and location. The staff are courteous and go out of their way to make your stay comfortable.
Very well located - close to Del Mar downtown and the beaches.
May 23, 2015